I joined the business as a member of the senior management team during its initial growth period, where we expanded from a team of five to a team of twenty-one. I played an integral role in its growth and was responsible for a wide range of areas. This included the development, integration and monitoring of HR, financial and IT processes. I was the point of contact for any employees in need of support, as well as being responsible for a successful onboarding and offboarding process. I managed… Show more I joined the business as a member of the senior management team during its initial growth period, where we expanded from a team of five to a team of twenty-one. I played an integral role in its growth and was responsible for a wide range of areas. This included the development, integration and monitoring of HR, financial and IT processes. I was the point of contact for any employees in need of support, as well as being responsible for a successful onboarding and offboarding process. I managed the invoicing, budgeting and financial plans for the business and regularly presented these to company directors. I assessed current IT systems and workflow processes with the goal of improving efficiency. Consequently, I was responsible for the implementation of new CRM systems which improved business productivity.My responsibilities included:• implementing all general workflows, HR processes and data management• development and implementation of employee onboarding processes• finance management and budgeting• IT and CRM system integration with general workflow• management of client and supplier invoicing• employee progression planning• management of internal payroll• creation and organisation of supplier and client contracts• assessing all processes including IT and CRM systems• presenting financial data and other KPI's to the key stakeholders including directors and heads of department from the parent company• liaising with the accounts team to ensure reports were prepared on time.• integration of a hiring plan• arranged and led management meetings• organisation of business relocation to new premises• establish communication pathways with key stakeholders• collaborated with the marketing team to develop the company website• collated and analysed business marketing data to identify areas for improvement• event planning Show less

I worked as part of a small team assessing clients’ needs and creating expansion plans for their businesses. Within this role I worked closely with key stakeholders to fully understand the needs of each individual business and forge strong relationships with clients. I was responsible for analysing client financial data alongside their internal processes and workflows. Working with senior colleagues, I would create a business growth strategy and support its implementation through growth… Show more I worked as part of a small team assessing clients’ needs and creating expansion plans for their businesses. Within this role I worked closely with key stakeholders to fully understand the needs of each individual business and forge strong relationships with clients. I was responsible for analysing client financial data alongside their internal processes and workflows. Working with senior colleagues, I would create a business growth strategy and support its implementation through growth workshops and regular support. Utilising relevant findings, I would create grant proposals and write R&D reports for submission to HMRC.My responsibilities included:• assessing client costs, margins, revenue, salaries and pension contributions• creating materials for use within growth workshops• presenting findings/growth plans within meetings with company directors• assessing financial data against qualifying criteria for tax claims and grants• drafting research and development reports for submittal to HMRC• following up with potential clients• supporting the HR manager in the onboarding and offboarding process• meeting scheduling and organisation of colleague calendars• collecting and analysing client financial and payroll data• market research• developing recommendations in collaboration with clients based on company-specific goals and needs.• maintaining relationships with clients• forecasting• organisation of a small team• supporting and consulting with marketing manager and branding experts for internal expansion, including development and maintenance of the company website• Management of social media accounts for business and clients Show less

I worked at Asda part-time whilst completing my degree.

I worked at Sainsburys part-time whilst studying for my degree.

Working as a Waitrose Welcome Desk Partner, it was my job to greet customers, listen to their feedback and solve any issues or complaints.