Sam Sudhalter Email & Phone Number

Nashua, Nh

Hillsboro, Nh

Member of the specialized Display Optics division. Communicate with distributors and customers via phone and email. Utilize enterprise software (SAP) to provide detailed quotes, place orders, schedule deliveries, and resolve issues to ensure orders are filled correctly and on time. Provide support to the display optics division's national sales representatives in order to communicate information about the availability of products, status of orders, and returns.

Manchester, Nh

Researched, then called, potential customers to explain the businesses products and services. Communicated with customers, provided quotes, and created work orders. Organized and maintained Customer Relationship Management (CRM) system. Developed, sent, and tracked monthly newsletter. Arranged and executed ribbon cutting ceremony including sending out invitations, coordinating schedule of events, and following up with attendees.

Salem, Nh

Served as the main contact for the company's West Coast clients. Utilized customized software to reach out to clients to obtain backup needed to collect on delinquent student accounts. Made detailed oriented calculations for payments, loan consolidations, and other financial information. Answered questions regarding the status of accounts and ensure satisfaction. Generated and sent monthly, client specific, reports regarding inventories, statuses, and other information.

Amherst, Nh

Organized CRM system from inception. Tailored features and enhancements to suit the businesses needs. Imported contacts, maintained customer database, and verified all information was correct. Developed, sent, and tracked email marketing campaigns of over 1,000 contacts. Created ads and promotional displays to deliver the company's recycle friendly message.

Andover, Ma

ACCOUNT MANAGEMENT- Managed portfolio of thousands of national and regional advertisers. Met clients requests through customized proposals, followed up to insure proposals met expectations, negotiated terms and conditions of all current and future clients. Managed fulfillment of customer satisfaction and worked with clients to successfully navigate challenges and problems with advertising. Expected to manage hundreds of accounts on a weekly basis. Entered complex rate info into custom… Show more ACCOUNT MANAGEMENT- Managed portfolio of thousands of national and regional advertisers. Met clients requests through customized proposals, followed up to insure proposals met expectations, negotiated terms and conditions of all current and future clients. Managed fulfillment of customer satisfaction and worked with clients to successfully navigate challenges and problems with advertising. Expected to manage hundreds of accounts on a weekly basis. Entered complex rate info into custom proprietary software at 100% accuracy. Assisted accounts receivable department in collection of outstanding balances.LEAD GENERATION- Researched and identified market trends. Compiled prospects to be entered into custom CRM system. Maintained integrity of CRM system including adding custom fields and users based on client demands. Utilized multiple lead databases to prospect including Jigsaw, Zoom Info, Reference USA, Sales-Fax and continuously verified integrity of information in sales data base via cold callsMEDIA SALES- Hit daily and weekly call volumes, solicited prospects via cold calling and email. Worked prospect from first contact to close and consistently met monthly sales goals. Up-sold and cross-sold current and new accounts.EMAIL MARKETING/TEAR SHEET COORDINATOR- Researched and called national companies to obtain vital contact information for potential clients interested in promoting in college newspapers. Sent out invoices and copies of newspapers to customers for billing via UPS.OTHER RESPONSIBILITIES- Headed testing of customized ordering system including detailed recording of bugs and development of features to improve functionality. Helped troubleshoot and fix problems for coworkers. Set up all new computers, monitors, printers, and hardware. Presented weekly updates to executive team and board members. Coached and mentored new staff members in several positions in the company. Show less

Reviewed and added CD's to the stations rotation. Served as a point of contact when engaging with promoters. Maintained statistics and record-keeping for the station by tracking and reporting amount of plays. Demonstrated oral communication skills by conducting a weekly radio show. Reported on the news, weather, and campus announcements.

Learned how to and subsequently produced segments. Edited news stories, weather, and traffic. Assisted DJ's with any additional help they needed. Organized advertising clients.

Ba Arts, Communications

Activities and Societies: Music Director/DJ WKNH 91.3 FM

Bachelor Of Arts (B.A.), Communication, General