Sam Tasker Email & Phone Number

Remote

In this role I lead the end-to-end solution lifecycle for EMEA and Global BPO opportunities, responsible for everything from initial solution shaping, internal stakeholder management, location and language strategy, channel strategy and customer journey design, commercial strategy, and transformation approach. I then ensure that this vision is articulated.

Having joined Sitel with an ambition to get more experience on large scale outsourcing opportunities, I spent this time focused mainly on huge public sector opportunities, numbering thousands of FTE, particularly during and in the aftermath of the Covid-19 pandemic. By the end of this period I was Sitel UK's lead for Public Sector solutioning.Whilst in the.

I moved to Woven for a new challenge to be a part of a lean, growing organisation with an exciting market proposition. Woven had recently grown through significant M&A activity and as such was still operating as a small, emerging market player and consolidating itself.As a result of this lean team structure, I was the sole Solutions Lead focusing on New.

Achieving the title of Solutions Lead and maintaining my strong progression at Target, I began to lead on holistic solutions ownership new and existing client opportunities, drawing on the support of SMEs around the business and owning the quality and content of tender responses, collaborating with bid management colleagues.During this time I began to.

Newport, United Kingdom

Having been promoted from the graduate scheme straight into Target's growing bid and solutions function, I spent the next 18 months learning the ropes, working on a variety of opportunities both public and private sector, focusing on solution shaping, bid discipline, content creation and client pitches.

Selected for Target's management graduate scheme to identify and grow future leaders. I spent my first placement in Bid and Solutions working alongside an excellent team, loved every second, and accepted an entry level solutions role after an extended 9 month placement. During this time I worked on a large outsourcing opportunity for a UK Financial.

Dorset

I was only in a position at Screwfix's Head Office and Contact Centre for around 5 months, but over that time I was lauded for excellent customer service, conflict resolution and telephone manner and eventually fast-tracked onto the new recruit training programme, engaging in side-by-side learning and buddy coaching with multiple new starters over 4-week.

Gidea Park, Essex

At Create Solar Ltd (now Polar HI) I was part of a small team that was responsible for generating leads for the Salesmen, with a focus on Telephone and Door-to-Door Canvassing.

Porton Down