Sam Thompson Email & Phone Number

Copenhagen, Capital Region Of Denmark, Dk

Regulatory data architect working on Veeva implementations and IDMP assessments for Life Sciences clients.Specific projects include: Veeva Vault Safety implementation - Helped to lead an implementation for a multinational pharmaceutical client - Served as liaison between program management and the data migration teamData Lead on IDMP assessmentsLed the Data Readiness review, to determine overall quality of client’s regulatory dataLed Data Governance assessments, to determine maturity client’s processes that manage and maintain their regulatory dataData Lead on the development of a multi-tenant platform for review of submission content

Dublin 2, Ie

Aligned technology with business strategy and goals. Worked directly with clients gathering requirements to analyze, design and/or implement technology best practice business changes.Served as Data Lead on a Veeva Clinical implementation for a large pharmaceutical client. • Managed global staff of 20• Assisted Program Manager and Client Leads with Planning, Project Metrics, reporting toClient Executives• Coordinated with Leads of Integration, Change Management, Validation and Configurationteams• Led source to target mapping and data lineage functionsServed as Data Lead on a Veeva Clinical implementation for a large pharmaceutical client.

Served as a Data Architect, helping clients maximize information value and create business advantage.Assisted CIO of a regional bank in setting MDM strategy • Coordinated input from IT and business users3• Along with producing an enhanced data architecture, documented a series ofrecommendations for implementing and adopting the architecture• Presented recommendations to CIO and direct reportsProgram lead for the design and implementation of next generation data architecture for a large insurance company• Responsible for coordinating input from multiple stakeholder departments• Maintained JIRA repository of users stories, test cases and code and oversaw scheduledproduct builds• Prioritized workload for developers, testers and analysts

Bridgewater, Nj, Us

While reporting to the EVP of Technology, provided hands-on technical integration management and oversight for a core engineering and support team of 20 people on the Synchronoss Identity-as a-Service solution, Universal ID (UID), formerly Verizon UIS. Collaborated with the Product Management and PMO teams to ensure product development activities are prioritized and delivered on time and on budget. Key Accomplishments - As the Lead Technology Integration Manager, helped transition the acquisition of the Verizon UIS product (now UID) to Synchronoss, including the transfer of people, technology, processes, and enterprise customers - Established recurring operational metrics to monitor, stabilize, and improve technical maintenance, customer service, and financial controls - Brought down the inherited backlog of UID problem tickets from 130 to 60 in 90 days by creating and documenting a product support process and educating staff employees on how to work efficiently on the highest priorities - Transitioned and streamlined the support process for UID clients and customers. The resulting impact lead to an increase in ticket closure rate while allowing for a 15% reduction in staff. - Led the technical project management efforts to modernize the customer workflow experience, which included updating the API technology needed to reduce client on-boarding times and lower total cost of ownership - Helped improve product quality by overseeing the implementation of automated software testing, which decreased the average new feature time-to-market release cycles from 10 weeks to 3 weeks

Copenhagen, Capital Region Of Denmark, Dk

Led the implementation of a GCP and 21 CFR Part 11 compliant submission and statistical reporting tool for a global biopharmaceutical company. - Served as the on-site point-of-contact to the client for all project decisions, escalations, and opportunities for additional consulting work. - Provided daily guidance to members of a multi-national team - Prepared and conducted weekly updates to client senior management - Managed all project financials, including billing to client and tracking expenses for subcontractorManaged multiple Identification of Medicinal Products (IDMP) compliance assessments for global pharmaceutical clients. - Managed distributed teams with members based in multiple European cities - Leveraged SME resources who were working on other similar projects, which required significant up- front planning and coordination with fellow Project Managers and allowed NNIT to optimize its resource usage in a field with great SME demand - Oversaw the work of client as well as NNIT team members - Managed all project financials and produced billings to clients in foreign currency

Dublin, Ie

Project Manager, Client Integration 2012 - 2013- Leader on a global team that delivered the integration of clinical trials data between ICON and a large Pharmaceutical client. - Served as the on-site Point of Contact for IT delivery, attending biweekly meetings with client senior managers. - Program manager for updates to ICON’s CTMS, Project Management, and LSH system instances.Project Manager, Planview Program 2010 - 2011 - Managed the global implementation of Planview, a project and resource management package for over 4,000 users in ICON’s Clinical Research practice. - Guided a project deemed ‘Red’ by ICON’s PMO, to a status of “Green” - Revamped project team, reducing project spend by 15% - Worked with end user senior management to re-establish project priorities and focus - Introduced Scrum concepts and began managing with monthly sprints

Princeton, New Jersey, Us

Established a Corporate Center of Excellence overseeing the implementation, documentation, and on-going use of Business Objects software. - Established and documented Best Practices and Standard Operating Procedures (SOP)s for use of BO software. - Deployed centralized and validated Development, Test, and Production environments, achieving 99.9% up time in Production.Provided proactive leadership and support for Corporate IT clients ensuring that they received the appropriate level of service from infrastructure and desk side resources. - Served as point of contact of IT services. Defined, and documented the processes of IT support teams. - Met regularly with business clients to review current operational performance. - Responsible for 24x7 operational support to Business Unit clients - Tracked and ensured Service Level Agreements (SLAs) were met. - Served as liaison to IT senior management on status of operational and project issues. Rescued an at-risk project and prevented a $2M write-off with the successful implementation of a quoting and billing system for a pharmaceutical company. - Replaced underperforming staff. - Used a phased implementation to address first the immediate needs of business users. - Established a 24X 7 support model for the six-month ramp up period. Managed the implementation of standard set of tools for managing project requirements and tracking product defects. - Created a central repository of tools, allowing corporate purchasing the leverage to negotiate lower license fees. - Established a bank of seat licenses available to all projects, decreasing the overall number of licenses required.Implemented a single Systems Development Life Cycles (SDLC) for use in an FDA-regulated environment. - Reduced from six the number of separate SDLCs. - Reduced the overhead required to support multiple system methodologies - Increased the number of projects that IT and QC professionals are trained to work on.

Princeton, Nj, Us

Managed the implementation of PeopleSoft’s Inventory module, along with 3rd party warehouse applications.

Worked on various implementations of PeopleSoft Finance and Human Resource modules. Clients represented the manufacturing, healthcare, and insurance industries.

Atlanta, Ga, Us

Gb