- GM of the Newcastle-upon-Tyne venue - annual turnover circa £3.5m- Leading a team of around 50 with low Labour turnover- Awarded Centre of Excellence for Food Operations and Sales & Events Management.- Chosen to perform cover duties for my Area Manager.- Operate as a management training HUB for the North East and Scotland.- Chosen to mentor a group of junior managers (outside of my direct management) across the North to help fulfil their potential. - Responsible for… Show more - GM of the Newcastle-upon-Tyne venue - annual turnover circa £3.5m- Leading a team of around 50 with low Labour turnover- Awarded Centre of Excellence for Food Operations and Sales & Events Management.- Chosen to perform cover duties for my Area Manager.- Operate as a management training HUB for the North East and Scotland.- Chosen to mentor a group of junior managers (outside of my direct management) across the North to help fulfil their potential. - Responsible for all cost control, working in line with the agreed budgets in order to deliver profit targets.- Managing customer feedback in order to achieve the highest standards of food and drink service.- Monthly reviews and bi-annual appraisals to develop and maintain performance amongst my management team.- Responsible for all elements of people management including recruitment, succession planning, training and development and performance management. Show less