Sam Towler Email & Phone Number

Sheffield, England, United Kingdom

- Responsible for the overall trading operations, including Food, GM & Clothing and Food Services, at a large scale supermarket with weekly takings of £650k.- Heading a team of approx. 60 staff members including 3 Customer & Trading Managers.- Managing performance and conduct of store employees including undertaking investigations and hearings.- Achieving store KPI's and motivating team members to inspire the consistant achievement of store targets.

- Responsible for the overall customer experience and satisfaction at a large supermarket with weekly takings of £900k+.- Line management responsibilities including recruitment, scheduling and performance management of 60+ Service Assistants. - Accountable for the running of a small petrol station with a focus on ensuring compliance with legal protocols.- Implementation of store checks that delivered consistent top 10 results nationally on product availability scores.

- Leading convenience stores with weekly takings of up to £60k. - Regional responsibility for ensuring compliance with safe and legal audits.- Directly line managing a team of 4 Store Supervisers and up to 20 Store Trading Assistants.- Delivering KPI's and driving high store standards.- Coached and appraised staff to drive performance and delegation of tasks.