Sam Turpin Email & Phone Number

Seattle, Washington, United States

• Managed a DC Edge service engineering team (10 employees) responsible for the network layers between Amazon DC network fabrics and security zones to create tailored network solutions, and own DC Edge solutions between.

• Managed the Infrastructure Operations team responsible for the design, deployment, scaling, and support of the SaaS, IaaS, and PaaS infrastructures.

Seattle

• Managed a team of 20 employees responsible for the migration of production SaaS, IaaS, and PaaS services supporting $7B in revenue from legacy architectures to cloud-based solutions.
• Developed and implemented an IP reclamation strategy that recovered 550k IPv4 addresses with a cost avoidance of $15.4M.
• Responsible for the operational support and compliance (current OS, security vulnerabilities, and vendor support contracts) of 14k network devices spanning 6 environments including commercial and government facilities.
• Developed, implemented, and reported organizational roadmap initiatives including lifecycle-driven technical refreshes, 3rd party vendor contract management and renewals, and regional hardware sparing, resulting in.

Redmond WA

• Developed and managed the Infrastructure Recovery program responsible for $25M in annual cost savings.
• Managed the Network Decommission Planning and Infrastructure Recovery team responsible for the migration of production services from legacy architectures to cloud based solutions.
• Reduced decommission end-to-end cycle time by 90% through automation and process improvement.
• Created and managed the project plans delivering real-time status reporting and YTD fiscal impact for executive consumption.
• Consistent 92% YOY Work Health Index manager assessment.
• Inaugural contributor to the Diversity and Inclusion newsletter- “Ten Inclusive Behaviors Series: Examine Your Assumptions”

Redmond, WA

• Consolidated and analyzed network incident tickets to develop trending data and solve systemic issues.
• Senior member of the change advisory board responsible for reviewing and approving changes to the production network, implementing change-related training globally, and driving standardization across the change process.

Greater Seattle Area

• Partnered with the internal stakeholders to gather detailed technical and budgetary requirements necessary to develop a network design (including site selection) for a large scale data center build project.
• Designed, implemented, documented and supported enhancements to domestic networks across three regions.

• Contributed to the vision, strategy, process, and execution of infrastructure deployments for all of Microsoft’s Online Services.
• Created and implemented process and tooling efficiencies that allowed for greater than 50% YOY implementation growth while maintaining nearly static staffing levels.
• Developed organization and team initiatives to increase employee development, ensure retention and provide a challenging career path.

• Developed and standardized a process that defined the technical scope and objectives necessary to design a network solution that met the technical requirements, timeline and budget of internal and external customer.
• Led a data integrity initiative that removed 1,000s of unused VLANs from the production environment and reclaimed over 2,000 public IP addresses.
• Developed standards, supporting documentation and training for production network implementations.
• Designed, implemented and documented production networks globally

• Provided Tier 1 and 2 Network Support for National and International properties in a 24/7 e-commerce environment.
• Developed career advancement training for Tier 1 network analysts and composed/updated Network Troubleshooting Guides.

• Acted as a technical consultant to the sales team and provided pre-sales support in the form of presentations, demonstrations and RFP’s.
• Trained sales, operations, and support staff on the technical aspects of new products and how they benefit the customer.
• Designed, implemented, documented, and supported a global Enterprise LAN/WAN.
• Received CCNA certification.

• Created, updated and monitored a detailed project plan for the migration of data services from copper access to fiber access and similar medium scale projects.
• Supported 3,000+ remote network nodes for Point-of-Sale and Inventory Control Systems.

• Provided on-site and remote administration for 2,000+ nodes for multiple cellular providers.
• Provided System Administration of Corporate DNS Servers.