Head of Operations, The Labour Exchange March 2022 - Present• Successfully led all daily operational aspects with dozens of clients and within my own team of 500+ employees.• Managed and evaluated workflow and productivity, making changes where necessary.• Developed and implemented performance standards and procedural changes to drive productivity and quality, resulting in a 50% increase in workers getting suitable jobs.• Effectively directed and oversaw staff and designed schedules to meet the needs of the department as well as our clients.

● Maintained, develop and desgined websites for over 200 clients using (HTML/CSS, PHP, Wordpress).● Coordinated, created and schedule web designs and periodic updates and maintenance to clients specifications.● Utilized cloud servers like cpanel WHM to host and manage clients websites.● Worked closely with product team on scope of future projects and innovations.● Carried out continuous identification, measurement, and improvement of processes.