As a Sales Coordinator, I assist the Director of Sales and General Management in managing customer accounts, group blocks, and maintaining client relationships. My responsibilities include qualifying incoming leads, coordinating with departments to ensure smooth event execution, coordinating and setting up events, and assisting with proposals, contracts, and billing. I utilize tools such as Delphi, Salesforce, Amadeus, and Canva for data management and content creation, while supporting marketing efforts through our properties LinkedIn, email campaigns, and direct mailings. Additionally, I collaborate with the sales and revenue management team on upselling strategies and contribute to business development initiatives to drive revenue growth. I extend my skillset and willingness to grow within the company by helping out and learning other operations within the property.

As a co-owner of Immaculate Concessions, my position nowadays pulls me toward working as an operations manager. I oversee the assist in functioning 2-3 food vendor stands. Our services are mainly offered seasonally at the Marshfield and Topsfield Fairs. My responsibilities include providing excellent customer service to promote long-term loyalty, utilizing communication and multitasking skills to assist customers, and managing overall operations with proficiency in Square Software and Microsoft Excel for inventory control.In addition, I am responsible for overseeing overall stock and incoming inventory, ensuring optimal levels for smooth operations. My role also extends to bookkeeping and accounting tasks, handling financial aspects for the operations of the food vendor stands. Furthermore, I effectively manage shifts for our employees, ensuring a well-coordinated team effort to meet operational goals.I have gained more leadership responsibilities as I grew older with the business. I now helped start our sales and social media marketing department, as well as guide research and development for new food vendor stands.

Learning various aspects of owning and operating a small business such as gaining clients, QuickBooks, pricing and estimating, attention to detail and sales skills.

Founded in 1999, Black Diamond Networks provides senior-level contract resources to companies in the life sciences, hardware/software, mechanical engineering, and IT industries. With the United States facing a shortage of technical talent, we supply the consulting resources that companies need to meet project schedules, achieve mission-critical goals, respond to unexpected market fluctuations, and thrive. Our specialized recruiting and service offerings give our partner clients and contractors unprecedented quality, transparency, and efficiency throughout the selection process. With our sister companies, AP Biosciences and River Group Technologies, we are able to offer best-in-class mid-to high-level contract and permanent placement solutions giving our clients access to a full spectrum of staffing services.

Led comprehensive interior renovations for 7-Eleven stores across the Northeast, specializing in floor, wall, and ceiling tiling. Executed diverse tasks, including painting, wiring, and heavy lifting of food and beverage items. Demonstrated proficiency in general labor and construction, ensuring the successful completion of projects. Applied critical business strategy to navigate challenges, streamline operations, and enhance overall efficiency. Played a key role in transforming spaces and contributing to the success of 7-Eleven store renovations.

Entrepreneurship Capstone Project (ENT4000O-A)Project involving myself, along with two other teammates. Meet deliverables in a presentation and outlined sheet of how von C Brewing Co. goes about marketing for the year. This consists of all the edits to existing marketing and social media and additions that we would make fitting in the $20,000 budget. Form a successful marketing plan, work on partering with distributors in the Pennsylvania area, getting in restaurants and bars, create merchandise, and a revamped website.Von C Brewing Co. is a 20 barrel 16,000 sq’ microbrewery with a 2,500 sq’ tasting room including a spacious outside beer garden in Norristown, PA.

Grasped a fundamental understanding of the companies recruiting and business development process. Listened in and reflected on multiple recruiting and sales cold calls to clients and consultants. Worked and collaborated with a small team of interns on multiple projects relevant to recruiting and sales processes and presented them to the company.

Proficiently implemented and managed Marriott's Property Management System Software, including FOSSE and MARSHA, for day-to-day hotel operations. Demonstrated effective oversight and maintenance of 150+ individual rooms, prioritizing guest safety and satisfaction. Achieved exceptional guest service, consistently exceeding expectations. Established clear communication channels between the front end, sales, housekeeping, engineering, and management. Distinguished as the first intern accepted into the prestigious hotel brand, showcasing dedication and initiative in the hospitality industry.

Facilitated the seamless execution of campus-wide events by orchestrating setup procedures in diverse on-campus buildings. Ensured the security and proper configuration of all venues, with meticulous attention to detail for meetings and events. Provided attentive service to cater to the diverse needs of individuals across various locations on campus, contributing to the overall success and smooth operation of events.

Led the comprehensive management of daily and nightly operations at a local ice cream shop, demonstrating a commitment to excellence. Delivered timely and attentive service to ensure a positive customer experience. Entrusted to independently open and close the store, showcasing reliability and responsibility. Successfully oversaw the meticulous management of substantial inventory and cash, contributing to the store's operational efficiency and financial integrity.

I was asked to become one of two teaching assistants for an American Catholicism course in the Religious and Theological Studies department at Merrimack. Attended class every day and worked with the professor to breakout and lead discussions with the class about prominent and important topics. Attend weekly meetings in a separate class discussing our personal growth and class growth in terms of interest and achievement in knowledge about the subject.

Drove successful sales by deeply understanding brand identity and products, translating this knowledge into effective selling strategies. Delivered exceptional customer service to cultivate long-term brand loyalty among clients. Proficient in order tracking and adept at inventory management and stocking to ensure seamless operations and customer satisfaction.