Operations ManagerSodexo Chevron RichmondMaintain and supervise site/office operationsManage mailroom, Forklift techs, environmantal techs, janitorial and maintenance staffPurchase supplies and equipmentMaintain facility (Schedule Repairs/Maintenance)Company Liaison regarding employee issues and in other areas as neededPost jobs, conduct interviews, complete new hire paperwork, conduct orientation and training, electronic I-9 verificationBudget AnalysisIdentify cost savings measuresProject ProposalsProject ManagementMaintain employee recordsMaintain HR bulletin boardManage employee timesheets, schedulesCollaborate with district management team as well as local management from all departments to ensure quality services are providedEstablish policy and procedural guidelines for employees and ensure goals are being metEnsure mail and packages are processed effectively by mailroom staff and proper record keeping procedures are followedChemical Inventory and SDS managementFire Systems ManagementSite wide inventory management

Responsible for a 80k sf property and support of its kitchen operations.

.Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directivesPerforms timely performance evaluations on Associates.Monitor uniform adherence for facilities and housekeeping staff. Facilities ManagementManage all facility-related operations including but not limited to HVAC, pool and spa repair and maintenance, electrical, plumbing, landscaping, courts, laundry, flooring, security, and housekeepingEnsure club safety and security through continuous monitoring of facilities systems; complete daily walk throughs of the entire club to ensure a clean, organized, safe, and well maintained facility, paying special attention to cleanliness and facility repairMaintain inventory of chemicals and supplies; maintain up to date Safety Data SheetsEnsure department operates within established guidelines; manage expenses to budget; process payroll timely and accurately Housekeeping ManagementTo ensure standards of cleanliness, hygiene, and tidiness throughout the facility.Supervising the daily cleaning of the facility and outdoor areas to the highest standards.To ensure customer satisfaction is maintained.Resolving member concerns when possible and ensuring management are kept informed.To set and maintain standards of service commensurate with the Bay Club Brand.Managing a stock control and ordering system to ensure availability of stock and cost control to maintain costs. Communication and RelationshipsEffectively and professionally interacts and communicates with senior management, managers, other employees, vendors, members, senior staff, owners, sponsors and clients, public agencies.Promote harmonious relations among members, staff, vendors, and the community at-large.Communicate timely and follow up as appropriate

General Manager of Hospintality for Pinterest• Manage janitorial/porter staff for Pinterest campus spread over 5 buildings (400,000usf)• Schedule a daily task list• Support event team with logistical support• Conduct safety/QA/performance audits• Manage entire on-boarding and separation procedure• Manage supervisor and lead accident report initiation• Perform last check requests and terminations of Compass leads and hourly staff• Participate in client meetings• Accident report overarching contact for trends and prevention• Quarterly equipment audit• Create monthly client invoicing• Monitor employee time/labor compliance• Maintains and organizes all building and janitorial supply inventories and conference center• furniture and equipment inventory• Liaison between on-site third-party contractors• Conduct Safety training for culinary/ janitorial team. • Lead quarterly All-Hands department meetings• Create department playbook• Policy and procedure implementationProvide weekly financial analysis (PBO, Weekly flashes, forecasting)Provide, create, implement yearly budget

• Oversees all day-to-day facility management operations• Makes self available to address emergency building issues on nights and weekends• Supervises the Facility Assistant, coordinating the daily schedule as needed• Develops annual facility maintenance budget, submits to MD-PPM and Leadership Team• Manages the work of all facility vendors within budget, submitting accurately-coded invoices toaccounting timely and documenting that proper insurance is in place• Monitors work of janitorial contractor and provide feedback/guidance as necessary• Maintains all building equipment and systems by performing scheduled preventive maintenance andaddressing repairs/issues as they arise• Regularly inspects building to insure that all equipment and systems are functioning properly andthat building is safe for all tenants and visitors and take corrective action as appropriate• Regularly inspects building and landscaping for cleanliness and appearance and take correctiveaction as appropriate• Completes repairs, handyman tasks and touch-up painting, or supervises the Facility Assistant to doso, as appropriate• Maintains and organizes all building and janitorial supply inventories and conference centerfurniture and equipment inventory• Manages the trash/recycling room in coordination with restaurant tenant, janitorial firm, event staff,and others as needed• Serves as main point person for all third-party vendors and suppliers, providing access and guidanceas needed• Maintains positive relations with other property managers associated with neighboring properties.

PROFESSIONAL EXPERIENCE2010 - PRESENT: OWNER AND OPERATORWatson Facilities Services (El Cerrito, CA)• Manage and direct business operations for this start-up facilities services firm.• Hire, train, supervise, and evaluate all contract and subcontract employees.• Oversee facilities services provided (carpentry, plumbing, painting, electrical, OSHA compliance, fire prevention and suppression, beautification, etc).• Collaborate with clients to create short- and long-term solutions for their facility needs; manage contracts and ensure work is completed in a timely manner. • Create estimates and invoices for jobs, communicating effectively with customers throughout the process.• Propose preventive maintenance recommendations for clients.• Build networks and marketing strategies for commercial and small businesses. • Maintain business accounting including operating budget and expenditures.

* Directed the operations of agency-owned 6-floor, 45,000 square foot building.* Prepared and administered budget for the operation and maintenance of all facilities and contracted services. * Established and implemented fiscal control, reviewed staff purchases and requests, budget planning, and data gathering procedures.* Hired, directed and evaluated Facility Department staff. Maintained employee records.* Developed and implemented long and short-term departmental strategies, policies, procedures and standards. * Managed building systems (Skymark HVAC, Hydrotherm boilers, Napco Security Systems), prepared work orders, scheduled contracted services, coordinated work projects, coordinated operations with other departments, and inspected completed projects.* Proposed renovation/construction projects, providing cost estimation, negotiation, and oversight. * Developed and implemented scheduling to ensure delivery of goods to agency clients and employees on a timely basis.* Oversaw maintenance of related department inventories for equipment, vehicles, and materials. Collected data and information; maintained records and plans; generated reports; prepared long-range plans; and made recommendations as required.* Promoted organizational teamwork, participatory management, customer service, and collaborative problem solving.

* Managed and coordinated operations for 32 offices nationwide. * Hired, trained, managed, and developed office services staff.* Project Management: defined project outcomes; identified requirements; estimated costs; developed project schedules; managed tasks and supervised project staff; ensured adherence to budget.* Responsible for creating departmental Capital Expenditure Budgets and monitoring spending.* Researched and initiated company-vendor relationships; created contracts; reevaluated existing vendor contracts and renegotiated as needed over time; interfaced with Accounts Payable staff to resolve vendor credit issues.* Performed cost analysis and proposed measures to reduce cost while improving quality and efficiency of operation for furniture, office and computer equipment, office supplies, and facilities.* Developed and implemented company policies and procedures on departmental purchasing of supplies and equipment; approved, revised or denied orders; prepared purchase orders; approved invoices for payment.* Prepared a detailed summary of monthly expenditures and presented to company's Chief Financial Officer.* Planned and coordinated internal personnel moves and the set-up for new employees.* Supervised the administration of the company's insurance policies.* Managed security systems as well as janitorial and engineering services.* Acted as liaison with building management.* Responsible for the purchase of company furniture, equipment, and supplies; established and maintain inventory.

* Responsible for office maintenance and repairs* Reconstructed Haworth designed cubicles for company staff.* Presented and spearheaded major facilities projects with the endorsement of executive personnel.* Assessed company electrical, plumbing, and general repairs.* Requested and coordinated needed services from building management.* Supervised two full-time and all temporary maintenance employees.