As a Billing Assistant at ADASI (EDGE), I specialize in invoicing for unmanned vehicle deliveries, as well as parts and repair services. My role involves preparing accurate invoices, verifying pricing against quotes, and ensuring compliance with contract terms. I also submit invoices promptly to customers, ensuring all supporting documents are included.I assist in creating and verifying pricing for repairs, cross-checking quotes with contract terms to maintain accuracy and compliance. Additionally, I maintain and regularly update reports on the status of repair requests, tracking both ongoing and completed repairs. My responsibilities include managing billing records to ensure they are accurate, up-to-date, and stored securely.I act as a point of contact for customers regarding billing inquiries, clarifications, or disputes, providing professional and timely responses. My role requires close collaboration with finance and operations teams to resolve any discrepancies in the billing process and support other billing-related tasks as needed.As a Billing Assistant at dnata Cargo since May 2023, I have utilized my data validation and invoicing skills to ensure accurate and timely billing for all services, With meticulous attention to detail, I verify flight counts between the dnata database and billing system, resolve discrepancies, and facilitate prompt payments from customers. Additionally, I handle cash cargo flight billings through CABS Contract n Billing Software, following established protocols and guidelines.Before joining dnata Cargo, I gained valuable experience in customer service and business support at dnata. As an Business support Admin, I collaborated with airlines and airport management to ensure adequate supply of stationery, monitored stock levels at multiple locations, and maintained operational stock. As a Customer Service Agent, I assisted passengers with travel document verification, seat selection, and boarding pass issuance, while ensuring compliance with baggage size and weight regulations.Throughout my career, I have developed strong skills in various software applications such as Microsoft Excel, Microsoft Outlook, Maximo, and enterprise asset management (EAM) I am motivated by continuous learning and value teamwork, collaboration, and customer satisfaction. I am always eager to take on new challenges and contribute to the success of both ADASI and dnata Cargo