Sam Vela Email & Phone Number

Chicago, Il, Us

•Curate, process, and maintain a library collection of 34,000 library materials and manage 3 electronic resources (Axis360, hoopla, eReadIllinois), along with aiding with digital registration of electronic resources.•Staff liaison to Library Committee, which includes organizing all meetings, taking detailed minutes, and assisting Library Committee in accomplishing their goals.•Assist members with research and reference assistance through our collection.•Oversee 3 different book programs.

•Provide excellent customer service to hundreds of patrons in person and over the phone with a variety of tasks: such as creating library cards, checking out books, returning books, processing holds, renewing expired library accounts, researching books that patrons are interested in, printing, and paying for fees.•Highly knowledgeable about library policies, code of conduct, general library inventory, along with programs and services provided by the library.•In charge of creating, planning, and running weekly children’s programs.•Responsible for building, maintaining, and weeding our collections, in addition to cataloging dozens of new items and verifying all bibliographic information is accurate across our databases.•Aid patrons in using a variety of devices, primarily: computers, scanners, self-check-out machines and tablets.

•Responsible for organizing library materials according to the Dewey Decimal system and alphanumerical filing system. •Assist patrons by directing them towards the location of desired items, in addition to assisting them with technical problems they encounter when using our computers, printers, scanners, and other devices available to the public.•Supervise and facilitate usage of community room during special events, which involves setting up microphones, connecting laptops to the projector, and being present to fix any technical issues that may arise during events.

•Collaborated with several other interns to digitalize and organize oral histories using a variety of digital sites and media, which the archived data was quickly but accurately extracted and compiled on to an excel sheet in order to make this information easily accessible for future researchers and archivist.•Attended weekly meetings with supervisors and other interns to discuss interesting information that was uncovered, to assist each other in overcoming technical difficulties, and providing feedback on each other's projects.•Researched and created a presentation and a living project that used the data from the archives to create a story that highlighted the lives and careers of early Chinese American immigrants and comparing the opportunities their lives allowed future generations to have.

•Responsible for safely driving individuals who require assistance getting around the University’s campus to their designated location, classes, or their dorms.•Directed traffic to the proper parking lots during university events, along with distributing paid parking permits and providing accurate directions to individuals looking for their event.•Tasked with placing proper road and pedestrian signage around campus roads in order to further assist guest in easily locating their designated parking lots and guiding them to their event.•Answering questions regarding where students, staff, or visitors are allowed to park, as well as assisting them in finding parking permit dispensers.•Directing customers to the proper channels to file appeals against parking tickets they have received.

•Provided excellent customer service by quickly and amicably processing customer's orders.•Assisted customers in finding specific products and gave recommendations on what to buy based on their needs. •Restocked and reorganized product shelves, as well as kept inventory on specific products.