Sam Warnock Email & Phone Number

Orlando, Florida, United States

Worked independently in the studio, managing various tasks and responsibilities. Provided exceptional client care to approximately 25 clients daily. Created personalized experiences for clients, explaining the process and addressing their specific needs. Efficiently managed front desk operations and financial transactions. Maintained cleanliness in spa rooms, including thorough mopping and sanitization. Demonstrated physical strength by handling 50-pound bags of salt weekly for pool replenishment.

Lake Buena Vista, Florida, United States

I handled guest arrivals and departures, including payments, and effectively communicated with all hotel departments. I addressed inquiries about hotel services, registration, and travel directions, while also recording guest comments or complaints.

Orlando, Florida, United States

Demonstrated exceptional guest service skills in high-volume areas, effectively managing and attending to the needs of numerous individuals. I possessed strong problem-solving abilities, skillfully addressed guest concerns and feedback, and maintained a comprehensive understanding of products. I received four positive acknowledgments from leaders for delivering outstanding service and dedication to providing excellent guest experiences.

White Plains, New York, United States

I conducted thorough 5-minute assessments for new clients, ensuring a personalized experience. During the check-in process, I prioritized client well-being by asking health-related questions. I accurately posted charges to guest accounts with meticulous attention to detail. I consistently followed company procedures and safety policies, maintaining a secure environment. I proactively upsold additional facilities and services, showcasing effective sales skills. Additionally, I facilitated a partnership between our company and Highline Wellness, serving as a liaison for their CBD muscle rubs.

Orlando, Florida, United States

White Plains, New York, United States

Effectively communicated and enforced company policies, ensuring safety compliance and a secure work environment. Resolved work-related problems and provided assistance to workers in addressing issues. Demonstrated strong leadership by managing an 8-person team and achieving operational excellence. Collaborated with other supervisors to optimize efficiency across departments. Managed store opening/closing, bank deposits, and paperwork. Handled guest complaints professionally and efficiently. Played a key role in training new hires for seamless integration and improved performance.