• Management of all service department operations.• Responsible for recruiting, staffing, training and disciplinary actions of service staff.• Accountable for maintaining the quality health and safety of service shop.• Ensure accuracy of inventory, order intake, service completion and customer satisfaction standards are exceeded. • Coordinate outside maintenance service scheduling and staffing.• Responsible for routing of inventory to clients.• Maintain a clean and organized service area.• Preform budget monitoring and ensure annual estimates are met.

• Accountable for driving new tire, retread, OTR and industrial tire sales.• Build relationships through site visits and sales calls.• Identify and onboard new accounts.• Conduct fleet surveys, determine clients needs and ensure accuracy of order fulfillment. • Responsible sales forecasting and reporting for region.• Introduction of new product lines and services to current and potential customers.

• Responsible for maintaining current accounts.• Identified and onboarded new customers.• Configure personal work schedule, client visits and service calls. • Operational management of store while working in house. • Responsible for order management, processing purchase orders, invoicing and ensure accounts are up to date according to credit terms.• Gained knowledge of all tire brands, size and types through extensive hands-on training.• Accountable for fleet and tire tracking surveys.