Sam Wright Email & Phone Number

Canada

Victoria,Bc

Victoria, British Columbia, Canada

Leads by example and works alongside team members effectively building relationships by finding common ground and working cohesively with all team membersCommitted to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food SafetyEffectively communicates by sharing goals, challenges and is continuously coaching the team on ways to progressMaintains a positive composure and thrives in a fast pace environmentAssists the General Manager in running the restaurant and presides over restaurant operations in the absence of the General Manager.Prepares the schedule for the Front of House team in accordance with weekly budgets and staff availability.Opens and closes the restaurant as instructed by the General Manager and Franchisee. Performs weekly liquor inventory counts.Responsible for liquor orders and contacting liquor representatives to discuss products.Implemented a weekly cleaning schedule to maintain a safe and sanitary environment for staff and guests.Immediately addresses and resolves conflicts among staff, championing for a comfortable and inclusive work environment.Manages each station or area of the store as needed; assists the Back of House in case of a massive backlog in food orders, assists servers with guests in the dining area and handles all billing concerns.

Victoria, British Columbia, Canada

Protected client confidentiality and accounts by diligently following the privacy and compliance policies put in place by Scotiabank, in turn also protecting Scotiabank from possible privacy breaches or financial loss.Re-organized the branch's entire filing system, which had included all client files relocated from a closed branch. Was a part of a Beta program for In-Branch assistance for our team at the Call Centre and trained Scotiabank staff across BC to use the remote programs efficiently. Also provided them with valuable feedback on their security features within the program that they have implemented moving forward. Was an integral member of a team that was responsible for performing compliance procedures with auditors during a period where we scored as one of the top branches in Canada for our compliance and operations. Exceeded performance targets, and was frequently recognized in corporate digital news reports for exceptionally friendly and helpful customer service.Trained teller line associates on banking procedures to ensure consistency within the Branch and compliance with all privacy and security policies. Significantly contributed to our team environment by continuously coaching others and leading by example.Balanced cash drawers, foreign currency and vault on daily basis; maintaining an exceptional balancing rate. Listened carefully, connecting with customers to understand their top financial priorities and to present products and solutions that would be most beneficial for them, referring them to the correct advisor.Assisted customers with inquiries and problem resolution in a professional manner, retaining clients who may have terminated their relationship with the bank.

Victoria, British Columbia, Canada

Monitor dining room and guest flow to maximize table usage and minimize customer wait times.Prepare tables for customer use, including rearranging tables and seating to accommodate larger groups.Answer phone calls, book reservations, and resolve customer service issues.Assist servers and bartenders with special requests and guest enquiries.Assist severs and bartenders with table maintenance and expediting food and beverages to customers.Assist in closing procedures of the dining room.Work with Front of House and Back of House teams to ensure all plates are prepared and plated correctly.Alert management of potential or reported customer issues.Assist in stocking all linens, plates, cutlery, glassware and food items for service.

Victoria, British Columbia, Canada

Assisted in the restructuring and reorganization of Migration Boutique during the relocation of the store.Created, implemented and maintained functional organizational systems for both the sales floor and warehouse. Responsible for ordering and communication with more than 20 consignment designers.Assisted Inventory Manager with any requests and duties pertaining to wholesale designer orders.Assisted in maintaining more than 65 designer accounts daily.Prepared shipping documents, mailing labels, and made sure all incoming orders from designers were processed without any errors.Inspected shipments for damages or defects; recorded discrepancies or damages and notified designers for compensation.Contacted designers with special requests and commissions from customers. Maintained communication with both parties until order was filled. Executed all inventory daily routines and special functions in a smooth and efficient way.Assisted in organizing and tracking all sales and purchases made by the organization by verifying the details with the actual movement of goods to/from the store using weekly and annual Inventory counts. Used Microsoft Excel spread sheets to communicate loss and revenue from each designer to our accountant and owner. Accumulated goods, counted, categorized and labelled them in a timely manner. Posted accurate entries about the received goods in our inventory records on Lightspeed as well as our inventory fil

Red Deer, Ab

Utilize high levels of energy and exceptional multi-tasking abilities to quickly fill drink orders in this extremely fast-paced establishment.Show high social etiquette level in front of customers.Facilitate in training and supervising team members.Perform all tasks related to bartending daily operations.Responsible for opening/closing procedures, as well as monthly inventory checks.Troubleshoot inventory problems, ordering supplies to maintain appropriate product levels for effective customer serviceBartend for special functions, and maintain a high level of professionalism while representing Bellinis.Created a weekly cleaning schedule to maintain a clean and sanitary work environment.Provided prompt and friendly service, resulting in regular clientele.Served as Head Waitress until promoted to Bartending position.

Red Deer, Ab

Edmonton, Canada Area