Sam Wu Email & Phone Number

Markham, Ontario, Canada

Greater Toronto Area, Canada

Toronto, Canada Area

Tested various products such as Interactive Directory Kiosk Machine, Coupon Kiosk Machine and Lineup Management System, resulting in the stabilization of machines to function 24/7 and drafted best practices of testing web App for review and referenceAchievement:• Researched Mouse Recorder as a Load Testing tool to identify the maximum operating capacity and determined the degradation based on Performance Monitor reports• Delivered 3 products successfully on time and on budget with high quality and stability standardsResponsibilities:• Walked through and inspected functional and technical specifications to understand project objective and functions from user’s perspective to establish test basis• Identified test scenario based on requirements, developed test cases according to conventions and regulations, clarified with the project team to ensure the effectiveness of test planning• Logged defects, verified fixed defects and reported/monitored/tracked defects status through JIRA• Developed Traceability Matrix to match the requirements with test cases and test results to ensure they were testable and fully covered• Negotiated with developers closely to qualify defects, determined root causes and resolved issues• Attended in regular project meeting, reported status/progress to peers and discussed any potential risks/concerns to project manager and lead

Taipei, Taiwan

Managed various projects including Broadcasting System, Cloud Media System, Enterprise TV, Digital Signage and DAM; collaborated with Project Managers, Developers, and end users to provide clear solutions to requirements ensuring that the workflow and standard of testing meet business needsAchievement:• Played a key role in broadcast projects (MundoFox, National Geographic) in test planning, progress monitoring, risk controlling; assisted PM to pass UAT and closed multi-million dollar cases successfully• Promoted Intermediate QA Engineer to Senior after one year of hiring, recognized for developing effective test plans / scripts, rapidly discovering defects and mentoring new hires• Researched WAPT as a Stress Testing tool to create different test scenarios by connecting over 3000 virtual users to load balanced servers concurrently to test for server stability and reliabilityResponsibilities:• Created test plans with clearly defined test scope, test approach and estimation of a scheduling process• Analyzed Functional Requirement (FRD) and Technical Requirement (TRD) Documents to design Test Cases / Scenarios by utilizing State Transition, Decision Table, Equivalence Class, and Boundary Value• Familiar with deploying Application Under Test in various test environment configuring with Web Server (IIS), Application Server (Resin) and Database Server (Oracle)• Executed SQL query for back-end database inspection and validation for Data Consistency / Integrity• Involved in logging and tracking defects using Redmine with clear and concise descriptions, reproduction steps, and verification of test results• Implemented and optimized automation scripts for regression testing to maximize the testing efficiency and coverage by using Quick Test Professional (QTP)

Taipei, Taiwan

Worked as Localization and Globalization verification leader to test Lotus products, such as Domino Server and Notes Client/Designer/Administrator; delivered Server Language Pack (SLP) for more than 24 languages; classified and prioritized Problem Management Report (PMR), and verified Hot-fix before deliveryAchievement:• Served as a team lead to generate test scripts and coordinate members for execution to meet with customer’s schedule and satisfaction• Accomplished 2 IBM Certifications (CLS & CLP), and achieved Best Employee Award• Hosted English Domino server for over 50 team members in order to compare between Language builds, leading to a 10% increase in individual member productivity• Enhanced test environment on VMWare for over 30 languages, reducing time required to install a release from hours to minutes• Lectured Linux Notes Installation to over 20 employees on SUSE, Red Hat, Ubuntu, and demonstrated expertise in Linux shell script• Conducted knowledge transition and training sessions to colleagues and the new team membersResponsibilities:• Participated in test plan preparation, established test scenarios based on user stories and use cases• Executed test scripts to compare the actual result with expected result in accordance with functionalities, translations and GUI from Test Case Database• Managed the defect life cycle (reporting, prioritizing, tracking, escalation, verification, updating) using System Problem Report (SPR) DB, ensuring defects were fixed and documented

Bachelor Of Science (B.Sc.), Computer Science

Activities and Societies: Webmaster, Consultant and Event coordinator of LTSA

Education record