Sam Yamat

Sam Yamat Email and Phone Number

Global Security and Resilience Services Lead @ Google Operations Center
Valenzuela, NCR, PH
Sam Yamat's Location
Metro Manila, National Capital Region, Philippines, Philippines
About Sam Yamat

Sam Yamat is a Global Security and Resilience Services Lead at Google Operations Center.

Sam Yamat's Current Company Details
Google Operations Center

Google Operations Center

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Global Security and Resilience Services Lead
Valenzuela, NCR, PH
Employees:
7259
Sam Yamat Work Experience Details
  • Google Operations Center
    Global Security And Resilience Services Lead
    Google Operations Center
    Valenzuela, Ncr, Ph
  • Google Operations Center
    Global Security & Resilience Services Lead
    Google Operations Center Jul 2023 - Present
    Manila, National Capital Region, Philippines
  • Google Operations Center
    Goc Manila Ambassador
    Google Operations Center Mar 2022 - Present
    National Capital Region, Philippines
  • Google Operations Center
    Project Team Lead
    Google Operations Center Mar 2021 - Present
    Taguig, National Capital Region, Philippines
  • Google Operations Center
    Training And Development Specialist
    Google Operations Center Feb 2020 - Apr 2022
    Manila, National Capital Region, Philippines
    Manages all Training & Development for Digital Media Managers for APAC Reserve Google Ads.Act as the Main source of truth for all Implementations Team for KR, Thai, MY, IN & PH Media Campaign Managers for Google Operations Center
  • Cognizant
    Media Campaign Manager- Google
    Cognizant Jan 2015 - Feb 2018
    Manila
    Creates Media Plans for all Google Ads for Reserve Campaign for APAC Region for YoutubeManage advertising campaigns from an end-to-end process workflowLiaising between clients from Media/ Creative Agencies and with Sales Account Management and Video SpecialistsResolve high volume of support requests in a fast, precise, and professional manner; mostly written, but in some cases live video callsRespond and handle client requirements on assigned cases within Service Level AgreementFollow standard operating procedures with regard to campaign implementation while maintaining efficiency throughout the entire processUnderstand client requirements and implement them with stringent quality parametersDevelop mastery of the product, and use this to resolve support requests, route them to appropriate teams if needed, or escalate if necessaryIdentifying the most efficient solution, and process gaps and proactively suggest improvementsResponsible for ad creation and modification in Google Ads, which requires great customer service skills and ability to manage multiple clients in a fast-paced environment.Understand client marketing/business objectives and identify the most efficient way to implement different campaigns aligned with client objectivesCommunicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as neededUnderstand client requirements and implement them with stringent quality parametersFollow standard operating procedures with regard to campaign implementation while maintaining efficiency throughout the entire processManage expectations of stakeholders by providing support and route them to appropriate teams if neededRespond and handle client requirements on assigned cases within Service Level AgreementDevelop mastery on the product and use this to resolve support requestsEmploy strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed

Sam Yamat Education Details

Frequently Asked Questions about Sam Yamat

What company does Sam Yamat work for?

Sam Yamat works for Google Operations Center

What is Sam Yamat's role at the current company?

Sam Yamat's current role is Global Security and Resilience Services Lead.

What schools did Sam Yamat attend?

Sam Yamat attended Pamantasan Ng Lungsod Ng Maynila.

Who are Sam Yamat's colleagues?

Sam Yamat's colleagues are Marian Bayogos, Ma. Jessica M. Secista, Prasanth Sarvasuddi, Harsh Goyal, Anil Jakhmola, Amrisha Soti, Gio Tatlonghari.

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