Sam Yan Email & Phone Number

Markham, Ontario, Canada

• Maintaining the vendor relationships locally and overseas for office supply, ink and toner.• Negotiating the purchase agreement with different vendors to optimize the profit and supply chain efficiency.• Working closely with logistic company to coordinate the product import to Canada to maintain a healthy stock level.• Planning sales strategy on the different marketing channels in both B2B and B2C environment.• Establishing different sales channel on ecommerce sales such as, Amazon, Best Buy, eBay and etc.• Responding to customers’ inquiry from all channels in a timely manner. Offer the professional customer service to comply with company culture and build up the corporation reputation• Analyzing sales report, and evaluate the performance of all ink and toner product lines. Running promotion and updating product price based on dynamic market change.• Creating private brand and neutral brand for ink and toner to adapt to different market demand• Working with vendors to forecast the sales demand, and prepare for new product launch to grow revenue.• Actively seeking new product such as chalks, highlighters and much more to office supply category to boost sales.

Brampton, Ontario, Canada

• Purchased the Inkjet Printers & Consumables from Canon INC to supply the demands of different channels.• Analyzed the current sales trend for assigned categories in order to maximize the profit and minimize the cost, proposed the accurate forecast to management for production approval.• Worked with budgeting team for upcoming years budget plan, set the target for the sales team.• Analyzed the competitors performance in NPD data, maximize the Market Share in Canada,• Successful launched new Inkjet printers in Canadian market.• Communicated with Sales team to clear the EOL SKUs in a timely manner, and received the feedback from both national/ Indy accounts to analyze market trending.• Collaborated with Custom & Traffic department to expedite the shipment to fuifill back/future orders.

Markham, Ontario, Canada

• Managed Consumer Electronics categories, revenue increased by 40% and gross profit increased by 50%.• Successfully created Canada Computers & electronics in-house brand (ICAN) ink and toner category, which increased both the company revenue and gross profit by 50%.• Analyzed and interpreted consumer research, focus on group feedback to come up with appropriate product launch strategies, as well as overall brand selection. Successfully launched Insteon and Skylink Home Automation system to the market.• Built a concise multi-products map to purchase various product lines based on seasonal market demand. Successfully launched Sharp air conditioner and PCI category which achieved a market share of 15%.• Collaborated with the marketing department to develop promotional programs, by using various media to achieve the internal target.• Successfully increased inventory turnover by utilizing Price strategy, stock transfers.• Created and analyzed the sales/inventory/budget reports on a weekly and monthly basis, investigate the trends for all product lines to contribute to sales growth.

Markham, Ontario, Canada

• Coached and motivated sales team to achieve or exceed store and individual sales target.• Built customer relations by providing trust establishment, give the best solution and customer service.• Managed all store financial documents such as daily cash flow and inventory control.