Revenue Achievement:-Surpassed targets by aligning procurement with sales goals, ensuring financial success.Sales Analysis and Strategy:-Used advanced analytics for insights and data-driven sales strategies.Adaptive Pricing:-Kept a competitive edge by adjusting prices based on market dynamics and client needs.Vendor Relations and Management:-Led vendor relationships, securing favorable terms and efficient collaborations.-Evaluated vendor performance and improved cost-effectiveness.Market Research and Optimization:-Researched market trends, optimizing inventory and procurement costs with data-driven insights.Customer Shipment Management:-Collaborated with couriers for smooth shipping, negotiating better pricing for customer satisfaction.B2B Website Management:-Maintained our company website, updating products and converting inquiries into sales to drive business growth.-Managed third-party selling platforms such as HKTVMall, overseeing the complete e-commerce management for enhanced online presence and sales.

E-commerce Account Management:-managed Amazon, Lazada, and Shopee seller accounts, ensuring consistent online presence and sales growth.Vendor and Product Management:-Oversaw vendor product portfolios, updated pricing, and managed inventory to optimize sales performance.Order and Customer Inquiry Handling:-Efficiently managed customer orders and inquiries, delivering timely and satisfactory responses to enhance the customer experience.Customer Satisfaction and Issue Resolution:-Managed customer returns and addressed complaints effectively, ensuring high customer satisfaction and loyalty.Order Preparation and Dispatch:-Handled the pick and pack process for products, ensuring they were ready for courier pickup, streamlining the order fulfillment process.