Sam Mccoy Email and Phone Number
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IT professional with 15+ years of enterprise-level experience in ITIL service transition, software release management, and Agile project management. Motivated by integrity and delivering quality outcomes using Lean practices and flow management knowledge with a Servant Leader mindset.Agile SDLC – Experienced in agile and Lean methodologies using Scrum, Kanban and SAFe frameworks to deliver minimum viable product increments. A change agent working with organizations to transform/adapt teams to an agile way of working. SAFe 5.0 certified RTE, scrum master and agilist.Project Management – Experienced with leading projects from conception to completion involving resource coordination, risk management, scope management, and reporting that focuses on desired outcome vs strict output. IT Change Management - Experienced and certified in the ITIL 3.0 Service Transition methodology to define and improve the CAB review processes for normal, standard and emergency change requests. Release Management – Experienced defining release schedules, rollout/backout plans, improving CI/CD pipelines, facilitating go/no go meetings, post production release retrospectives, and communicating with stakeholders. Experienced with the release of SAAS and desktop software products, and infrastructure maintenance changes/releases. Jira/Confluence - Site admin and power user experience. Leadership – Experienced Servant Leader able to influence and motivate, and as a people manager to grow and mentor those directly reporting to me. Possess strong facilitation and communication skills.Certifications:PSM 1PSPOSAFe RTEITIL FoundationsITIL RCV
Total Quality Logistics
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Scrum Master IiTotal Quality Logistics Feb 2024 - PresentCincinnati, Ohio, Us -
Scrum MasterSmart Data Oct 2023 - Dec 2023Dayton, Ohio, UsContracted to a medical device manufacturer coaching their internal Infrastructure team to create and use Agile project management processes using Scrum for modernization projects. Managed Finance team’s ERP enhancement projects involving item purchasing unit of measure reporting for better accounts payable and inventory control. Managed Quality Control team’s project to upgrade manufacturing’s sub-component label printing software. -
Release Train And Deployments ManagerConstructconnect™ Mar 2022 - Jul 2023Cincinnati, Oh, UsFacilitated SAFe ART events (PI planning, ART syncs, ART retrospectives, etc.) and coached development and shared services teams in Lean Agile practices. Coordinated production release candidates in small batch sizes through the SDLC to reduce risk.Contributing member of Agile CoE with focus on process improvement, coaching of scrum masters, product owners and development team members in LEAN Agile practicesCompleted internal leadership pathway to become a people manager -
Release ManagerConstructconnect™ Apr 2019 - Mar 2022Cincinnati, Oh, UsResponsible for the coordination of development, QA, product, and operations teams to conduct planned, maintenance and emergency releases of both SAAS and thick-client software through established quality gates. Managed coordinating and documenting disaster recovery testing of SAAS platforms and related critical systems. -
It Change ManagerNielsen Mar 2012 - Mar 2019New York, Ny, UsProduct owner for change management ServiceNow development teamStreamlined change request review process through automated impact/risk rating score.Worked with Incident, Problem and Configuration Management process owners to define full continuous improvement path that will be utilized by business areas served. -
Business And Programmer AnalystHamilton County Juvenile Court Feb 2003 - Mar 2012Research and follow-up on problem calls and requested changes for proprietary, enterprise-class case management application. Lead and manage requirements gathering meetings involving stake-holders and software programmers to qualify/quantify changes needed which are then communicated to an outside development team. Create and perform test plans, create user acceptance test scenarios before deploying to production environment. Review project plans to determine accuracy of deliverables. Monitor each department's data to ensure accurate system performance. Perform SQL data extraction from an Oracle database to provide just-in-time reports that are not currently programmed in the case management system. This requires both data analysis and the formatting of reports to meet intended audience expectations.
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Software Architect And ProgrammerIntec Solutions Jan 2000 - Jan 2003Atlanta, UsConsulted with external clients to fully understand their business problem and work with them for a solution through requirements gathering and domain analysis. This entailed developing custom software, and providing training/support/custom programming of third-party software.AccomplishmentsDesigned product work-flow system for independent bottler from analysis to project production. Also designed and developed a custom web-based CRM system for a regional bank. Additionally designed and programmed various e-commerce and marketing presence websites for small and medium sized businesses. -
ProgrammerPraxis Solutions Jan 1999 - Jan 2000UsCoded software programs from requirements and use case documents, activity diagrams, and class diagrams using Microsoft Visual Basic. Programs involved client/server applications, and COM component development. -
Trainer And ConsultantAmerican Computer Solutions Jan 1995 - Jan 1999Created lesson plans and conducted training for both internal employees and external customers in cc:Mail, Lotus Notes, Microsoft Windows administration and support, Visual Basic, and MS Access. Contractor to Proctor and Gamble to provide 2nd level e-mail support for world-wide operations. Also created a software program that utilized mainframe data to analyze system usage to determine accurate charge-back cost analysis to other internal departments.
Sam Mccoy Skills
Sam Mccoy Education Details
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Ohio UniversityBusiness Management -
Ohio UniversityJournalism -
ConstructconnectCertified Brand Ambassador
Frequently Asked Questions about Sam Mccoy
What company does Sam Mccoy work for?
Sam Mccoy works for Total Quality Logistics
What is Sam Mccoy's role at the current company?
Sam Mccoy's current role is Scrum Master, SAFe RTE, Release Management, ITIL Service Delivery, Agile Project Delivery.
What is Sam Mccoy's email address?
Sam Mccoy's email address is sa****@****sen.com
What is Sam Mccoy's direct phone number?
Sam Mccoy's direct phone number is +151351*****
What schools did Sam Mccoy attend?
Sam Mccoy attended Ohio University, Ohio University, Constructconnect.
What skills is Sam Mccoy known for?
Sam Mccoy has skills like Program Management, Business Analysis, Data Analysis, Requirements Analysis, Quality Assurance, Change Management, Project Management, Management, Sharepoint, Sql, Itil V3 Foundations Certified, Leadership.
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