Regional IT Asset Lifecycle Management: Plan, monitor, and manage the lifecycle of IT assets within the region to ensure compliance with company policies, guidelines, and vendor contracts using various software tools.Regional Procurement and Leasing Coordination: Oversee the procurement and leasing of IT hardware and software with regional vendor partners, ensuring alignment with Supply Chain Management (SCM) standards and global guidelines.Continuous Improvement Initiatives: Apply continuous improvement strategies to optimize technology spending and track regional company assets within the Configuration Management Database (CMDB) throughout their lifecycle.CMDB Oversight: Ensure the effective management and accuracy of the regional CMDB, supervising a team of procurement analysts to maintain up-to-date content.Cross-Departmental Regional Support: Participate in various regional projects, providing essential support to the Infrastructure and Finance departments.Regional Inventory Control: Manage the inventory of Configuration Items (CIs) and assets within the region, including dependencies and attributes. Ensure accurate recording of modifications, withdrawals, and additions to comply with vendor contracts.Lifecycle Oversight: Oversee the entire lifecycle of regional hardware and software models in databases, from procurement to retirement and disposal.Reporting and Trend Analysis: Generate and distribute compliance reports on current regional assets and CIs, and perform trend analyses to inform decision-making.Verification and Auditing: Organize and conduct verification and audits of regional asset registers.Implementation of Best Practices: Implement industry best practices for IT hardware management, ensuring efficient and effective processes are in place.Training and Development: Provide training and development for staff on IT hardware management processes and tools to ensure consistent and accurate implementation.

Hardware and Software Asset Management: Plan, monitor, and record hardware assets and software licenses to ensure compliance with company policies, guidelines, and vendor contracts using various software tools.Procurement and Leasing Coordination: Manage all IT hardware and software procurements and leasing with vendor partners, aligning with Supply Chain Management (SCM) standards and global guidelines.Lifecycle Management: Oversee the entire lifecycle of hardware and software models in databases, from procurement to retirement and disposal.Continuous Improvement: Apply continuous improvement strategies to enhance technology spending and track company assets within the Configuration Management Database (CMDB) throughout their lifecycle.CMDB Management: Ensure effective management and accuracy of the CMDB, supervising a team of procurement analysts to maintain up-to-date content.Cross-Departmental Support: Participate in various projects, providing essential support to the Infrastructure and Finance departments.Inventory Control: Manage the inventory of Configuration Items (CIs) and assets, including dependencies and attributes. Ensure accurate recording of modifications, withdrawals, and additions to comply with vendor contracts.Reporting and Analysis: Generate and distribute various reports, including compliance reports on current assets and CIs, and perform trend analyses to inform decision-making.Verification and Auditing: Organize and conduct verification and audits of local asset registers and CMDB content. Verify software assets against license contracts, confirm hardware assets with actual inventory, and initiate and track corrective actions.License Compliance Management: Manage activities concerning license compliance in alignment with the global Software Asset Management (SAM) team.

IT Infrastructure ManagementNetwork & System Administration: Manage IT infrastructure, including network and system administration, and implement information security policies and procedures at branch and project sites based on CIT/ISEC guidelines and global information security standards. Oversee IT setup for approximately 400+ users across 11 sites, including the branch office.Project Site Office Management: Plan and mobilize site plans, propose and arrange the implementation of communication systems at project site offices, and procure office and DP equipment. Ensure the arrangement of utility and communication connections.IT Asset Management: Manage IT assets (hardware and software), including planning, budgeting, procurement, and deployment. Ensure fixed assets procurement and capitalization align with company policy. Conduct regular inventory of assets and update records in SAP and the local IT database.Service Provider Coordination: Coordinate with service providers for communication links (e.g., Etisalat, Orange, Du) and manage the video conferencing system for the Dubai branch.SLA Management: Manage Service Level Agreements (SLAs) to ensure system availability and performance for IT systems and databases. Responsible for service level reporting.Additional Responsibilities as SRE Lead for UAE Branch OfficeBranch Office Registration: Assist the Head of Corporate Function in renewing the branch and commercial licenses, including obtaining approvals and attestations from the Ministry of Economy and other government departments. Arrange outsourced staff and facilities for the branch office and purchase office equipment and stationery.Real Estate Lease Management: Manage leases for branch offices, warehouses, and labor camps. This involves dealing with property agents, landlords, Dubai Municipality, DEWA, and Etisalat.Commercial Function Branch Administration: Oversee commercial activities related to branch administration, including vendor payments.

IT Infrastructure Management: Oversee network and system administration, and implement information security policies and procedures at branch and project sites, adhering to CIT/ISEC guidelines and global information security standards. Manage IT setup for over 400 users across 11 sites, including the branch office.Project Site Offices: Plan and mobilize site plans, arrange the implementation of communication systems at project sites, and procure office and DP equipment. Ensure the arrangement of utility and communication connections.IT Asset Management: Plan, budget, procure, and deploy IT assets (hardware and software). Ensure fixed assets procurement and capitalization align with company policy. Conduct regular inventory of assets and update records in SAP and the local IT database.IT Support Desk Management: Oversee the IT support desk and manage the SRE support desk to address IT issues efficiently.Commercial Function of CIT: Handle commercial activities related to CIT, including IT budget planning, procurement of DP equipment, and payment processing.Service Provider Coordination: Coordinate with service providers like Etisalat, Orange, and Du for communication links. Manage server backups, including daily and weekly backups, and store them offsite as per ISEC policy.Telephone and Video Conferencing Management: Manage the Hipath telephone system using call accounting software and oversee the video conferencing system for internal meetings via VC link.Branch Administration Commercial Function: Manage commercial activities related to branch administration, including vendor payments, adjustment of advance payments, outsourcing staff and facilities management, procurement of DP equipment and furniture for the Dubai branch, service level agreements for IT, budget planning, and generating monthly MIS reports for management.Insurance Policies: Arrange insurance for all movable assets and cash, and follow up on insurance claims.

IT Coordination: Collaborate with the CIO and IT department to address all IT-related issues, demands, and end-user computer and network problems within the PTD division.Information Security Adviser (ISA): Serve as the ISA for the PTD division, participating in all ISEC activities and ensuring compliance with ISEC standards.Production Time Management System (PTM): Manage the PTM system and database, which records and calculates production hours and deficits for transformer production processes on the shop floor.MIS Report Preparation: Prepare various MIS reports, including Performance Control Reports, Capacity Utilization Reports, and other production reports for management and production in charge.SAP PP Module: Work on the SAP PP module for posting production confirmations and managing material.Office Administration: Administer the Transformers production office, creating daily production reports, material shortage reports, and workers’ absence reports for planning and production management. Participate in WIP (work in process) inventory.Tool and Application Server Management: Manage PTD division tools and application servers in alignment with the CIO/OI department.Server and Network Management: Oversee PTD servers, published network drives, and online drawing systems.Engineering Support: Assist the Engineering Department in accessing engineering and design software through online license servers.Equipment Procurement: Arrange and procure DP equipment in coordination with the company purchase department.Website Development Coordination: Support the CCMI Corporate Content Management Infrastructure project for the department.Networking and IT Infrastructure: Coordinate with the ICN & OI departments to arrange complete networking and IT infrastructure for the new department building, focusing on data and voice communication.