Samad Agha Email & Phone Number

Mississauga, Ontario, Canada

Ontario, Canada

> Assess functionality of electronic equipment and components using provided tools and diagnostic software.> Handle Tickets for RMAs> Troubleshoot, inspect and identify the problem using diagnostic software.> Assemble, disassemble or refurbish Computers, Laptops, Server, Workstations, Routers and Switches- conduct repairs when economically justified.> Properly sort and store electronic components in accordance with company policy and procedures.> Maintain… Show more > Assess functionality of electronic equipment and components using provided tools and diagnostic software.> Handle Tickets for RMAs> Troubleshoot, inspect and identify the problem using diagnostic software.> Assemble, disassemble or refurbish Computers, Laptops, Server, Workstations, Routers and Switches- conduct repairs when economically justified.> Properly sort and store electronic components in accordance with company policy and procedures.> Maintain regular documentation of all refurbishing and repair activities in accordance with company policy.> Regularly update inventory database, reflecting changes made to systems.> Assist with other departmental tasks as the need requires> Participate in ongoing training to maintain compliance with WHMIS 2015, ISO 45001 and Occupation Health and Safety requirements.> Handles the receiving items such as Computers, Laptops, Server, Workstations, Routers and Switches in the warehouse, and ensures that the shipments are inspected, sorted, and stored accordingly. > If needed by management, assist with other refurbishing tasks. Show less

Mississauga, Ontario, Canada

> Imaged and deployed new computers with Operating Systems (Linux/Windows) and Software (Microsoft Office,Adobe) for clients and companies. Configuring and upgrading software applications.> Troubleshoot and resolve software applications and OS related problems, Upgraded Desktops and Laptops toclients specifications, Password overrides / reset, Antivirus setup.> Perform system health check and mitigation to meet software and security standard including encryption… Show more > Imaged and deployed new computers with Operating Systems (Linux/Windows) and Software (Microsoft Office,Adobe) for clients and companies. Configuring and upgrading software applications.> Troubleshoot and resolve software applications and OS related problems, Upgraded Desktops and Laptops toclients specifications, Password overrides / reset, Antivirus setup.> Perform system health check and mitigation to meet software and security standard including encryption, patching and backup> Track and route problems, document resolutions Identify, prioritize, and escalate situations requiring urgent attention> Repaired and replaced client devices, LCD 30-40pin, RAM, HDD/SSD/NVME, Keyboard, Touchpad, Motherboard, Expansion cards, Optical drives, within and out of warranty. Show less

Bachelor Of Technology - Btech, Software Engineering

Courses: Neural Networks & Deep Learning, Data Structures and Algorithms, Computer Security, Artificial Intelligence, Software.

Advanced Engineering Diploma, Computer Engineering, 3.7 (80%)

Courses: Unix Internals, Network Programming, Network Security, Internet Programming, Algorithms and Data structures in Java, Mobile.

Business Management