Samad H. Email & Phone Number

Chicago, IL, US

Portland, Oregon, United States

• Developed comprehensive reports and documentation to track project progress, outcomes, and key performance indicators, facilitating informed decision-making by senior management
• Analyzed current operating state (current state model) of the department for projects of complex scope to initiate, develop and recommend business practices and procedures for improvement (future state)
• Collaborated with cross-functional teams to identify automation opportunities and translate business requirements into scalable UI-Path and Blue Prism solutions
• Acted as a liaison between business units, IT teams, and external vendors to ensure seamless communication and effective implementation of new systems and processes
• Managed end-to-end software development projects, ensuring alignment with business objectives and timely delivery
• Led a team of 2+ developers, providing guidance, mentorship, and performance evaluations to ensure high productivity and professional growth

Chicago, Illinois, United States

• Analyzed process models as they are (As-is), compared them to the future and improved designs (To-be) and determined the necessary changes for arriving at the improved state
• Identified, documented and analyzed business rules that govern the implementation of business processes
• Examined processes holistically to understand the impact of changing them on people, strategy, existing software applications and general business operations
• Collate feedback on process performance. The collected data forms the basis of future process improvement projects
• Supported the integration of new technologies and systems, enhancing the bank’s digital transformation efforts and improving overall service delivery
• Focused and implemented continuous improvement methodologies to enhance project efficiency and effectiveness

Bellevue, Washington, United States

• Building new process and updating existing processes from scratch using BPML/BPMN documentation
• Working closely with Scrum Masters, Development team, Project Managers and Product Owners to pinpoint issues, impediments, blockers, and new tasks
• Working with UI Path & Magento developers to explain them the main motive and reasoning behind the stories and helping them with flow diagrams and documentation on the stories
• Worked closely with project managers, business users, developers, and stakeholders to gather and document detailed business requirements
• Coordinated daily stand-ups, sprint planning, and retrospectives in Agile environments to keep projects on track and maintain clear communication
• Collaborated with marketing, IT, product development, and customer service teams to gather and define business requirements for new e-commerce features and enhancements

Phoenix, Arizona, United States

• Elicited requirements from users to ensure proper system functions in correlation to the Software Development Life Cycle (SDLC) for functional system usage
• Reviewed new projects, interpreted business needs, translated technical issues, identified data requirements, identified business rules, managed daily tasks, and managed QA in testing all deliverables
• Provide leadership and guidance for Web Dev teams on Project Scope, Acceptance Criteria, Definition of Done
• Actively participated in sprint planning, backlog grooming, and retrospective meetings, utilizing Gherkin to maintain clear and actionable user stories
• Worked with stakeholders to understand problems and opportunities and, recommends solutions to enable the achievement of organizational goals
• Analyzed data and created documents and plans in service of informing, advising, or updating stakeholders

Bensenville, Illinois, United States

• Working closely with the sales and dropship departments while defining requirements, priorities, and roadmaps with the goal of delivering the correct products per business-mandated deadlines to the customers
• Collaborating with Java/UI developers to build applications in a scrum/agile setting and identified software defects using systematic testing approach
• Directly working with MS SQL DB as the main backend system and doing direct validations between backend and front end

Park Ridge, Illinois, United States

• Examined all necessary tasks and requirements in the role of a Business Analyst
• Practiced and applied basic business analysis fundamentals in all stages of the SDLC
• Inclined learning of all business analysis skills and tools used in developing a successful business acumen
• Observed the business analyst at work to learn about key aspects of the position’s daily responsibilities

Chicago, Illinois, United States

• Circle of Light LLC.
• Founded an ecommerce startup for various products while devising a strategic vision, planning and direction.
• Solely responsible for business and sales development and marketing strategy for overall operations.
• Ensured success of sales campaigns via intense planning, marketing & promotions to enhance revenue turnover.
• Created and implemented marketing strategies via social media marketing
• Complete website architecture design was self-created and self-maintained

Education record

Education record