Samad H. Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Portland, Oregon, United States

• Developed comprehensive reports and documentation to track project progress, outcomes, and key performance indicators, facilitating informed decision-making by senior management• Analyzed current operating state (current state model) of the department for projects of complex scope to initiate, develop and recommend business practices and procedures for improvement (future state) • Collaborated with cross-functional teams to identify automation opportunities and translate business requirements into scalable UI-Path and Blue Prism solutions• Acted as a liaison between business units, IT teams, and external vendors to ensure seamless communication and effective implementation of new systems and processes• Managed end-to-end software development projects, ensuring alignment with business objectives and timely delivery• Led a team of 2+ developers, providing guidance, mentorship, and performance evaluations to ensure high productivity and professional growth• Created clear and concise technical process flow diagrams, mockups, swim lanes, and wireframes with Microsoft Visio • Utilized Blue Prism’s Control Room for real-time monitoring and management of deployed automations, ensuring smooth operational continuity• Designed future state operating models that address opportunities uncovered during current state analysis• Conducted UAT/QA on all project implementations, automations, and constant monitoring of timeline for use-case completion• Collaborated with stakeholders to elicit and document business requirements using Gherkin syntax, enhancing clarity and ensuring comprehensive coverage of user stories• Monitored and maintained Blue Prism environments, ensuring optimal performance and minimal downtime of automated processes• Created confluence space, use-case template with predefined rules and exceptions for all current and past use-cases that have proven success

Chicago, Illinois, United States

• Analyzed process models as they are (As-is), compared them to the future and improved designs (To-be) and determined the necessary changes for arriving at the improved state• Identified, documented and analyzed business rules that govern the implementation of business processes• Examined processes holistically to understand the impact of changing them on people, strategy, existing software applications and general business operations• Collate feedback on process performance. The collected data forms the basis of future process improvement projects• Supported the integration of new technologies and systems, enhancing the bank’s digital transformation efforts and improving overall service delivery• Focused and implemented continuous improvement methodologies to enhance project efficiency and effectiveness• Developed and maintained detailed process documentation and standard operating procedures (SOPs) to ensure compliance with regulatory requirements• Utilized data analysis tools to monitor process performance and generate actionable insights for continuous improvement initiatives• Collaborated with cross-functional teams, including IT, finance, compliance, and operations, to gather and refine business requirements

Bellevue, Washington, United States

• Building new process and updating existing processes from scratch using BPML/BPMN documentation• Working closely with Scrum Masters, Development team, Project Managers and Product Owners to pinpoint issues, impediments, blockers, and new tasks• Working with UI Path & Magento developers to explain them the main motive and reasoning behind the stories and helping them with flow diagrams and documentation on the stories• Worked closely with project managers, business users, developers, and stakeholders to gather and document detailed business requirements• Coordinated daily stand-ups, sprint planning, and retrospectives in Agile environments to keep projects on track and maintain clear communication• Collaborated with marketing, IT, product development, and customer service teams to gather and define business requirements for new e-commerce features and enhancements • Developed clear and concise acceptance criteria in Gherkin format (Given-When-Then) to ensure alignment between business expectations and technical implementation• Facilitated daily stand-ups, sprint reviews, refinements, retrospectives, and sprint planning meetings• Bridged API data sets in process reengineering diagrams for accurate assessment of performance tracking and behavior of APIs• Conducted Behavior-Driven Development (BDD) workshops to educate and align cross-functional teams on using Gherkin for writing acceptance tests• Communicated technical concepts and Azure solutions effectively to non-technical stakeholders, fostering understanding and alignment• Reporting CRM and ERP configuration-based bugs and writing bug reports into Jira & Confluence

Phoenix, Arizona, United States

• Elicited requirements from users to ensure proper system functions in correlation to the Software Development Life Cycle (SDLC) for functional system usage• Reviewed new projects, interpreted business needs, translated technical issues, identified data requirements, identified business rules, managed daily tasks, and managed QA in testing all deliverables• Provide leadership and guidance for Web Dev teams on Project Scope, Acceptance Criteria, Definition of Done• Actively participated in sprint planning, backlog grooming, and retrospective meetings, utilizing Gherkin to maintain clear and actionable user stories• Worked with stakeholders to understand problems and opportunities and, recommends solutions to enable the achievement of organizational goals• Analyzed data and created documents and plans in service of informing, advising, or updating stakeholders• Ensured the requirements map towards a real business need and approved by all relevant stakeholders and meet essential quality standards• SQL Querying in MySQL to identify required data in large data sets

Bensenville, Illinois, United States

• Working closely with the sales and dropship departments while defining requirements, priorities, and roadmaps with the goal of delivering the correct products per business-mandated deadlines to the customers• Collaborating with Java/UI developers to build applications in a scrum/agile setting and identified software defects using systematic testing approach• Directly working with MS SQL DB as the main backend system and doing direct validations between backend and front end

Park Ridge, Illinois, United States

• Examined all necessary tasks and requirements in the role of a Business Analyst• Practiced and applied basic business analysis fundamentals in all stages of the SDLC• Inclined learning of all business analysis skills and tools used in developing a successful business acumen• Observed the business analyst at work to learn about key aspects of the position’s daily responsibilities

Chicago, Illinois, United States

Circle of Light LLC.• Founded an ecommerce startup for various products while devising a strategic vision, planning and direction.• Solely responsible for business and sales development and marketing strategy for overall operations.• Ensured success of sales campaigns via intense planning, marketing & promotions to enhance revenue turnover.• Created and implemented marketing strategies via social media marketing• Complete website architecture design was self-created and self-maintained

Education record

Education record