Samah Anwar Email & Phone Number

Abu Dhabi, Abu Dhabi, Ae

Abu Dhabi, United Arab Emirates

Abu Dhabi, United Arab Emirates

• Work with auditors to maintain ISO status• Create systems to manage company documents• Ensure that all documents are up to date• Conduct company audits to ensure documents are being followed• Train employees on how to use and access the documents• Develop procedures so that they are standardized• Communicate and collaborate with project managers• Follow company procedures• Check for accuracy and edit files, like contracts• Review and update technical documents (e.g. manuals and workflows)• Distribute project-related copies to internal teams• File documents in physical and digital records• Create templates for future use• Retrieve files as requested by employees and clients• Manage the flow of documentation within the organization• Maintain confidentiality around sensitive information and terms of agreement

United Arab Emirates

• Adhere to agreed service level agreement and process all orders/ claims/ queries with a minimum 98% accuracy rate.• Develops strong relationships with key stakeholders (customers, business, HR, SC, Finance, etc) and builds an effective network• Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.• Facilitated relationships with Customers through implementation of proven networking methods.• Demonstrated products and features to customers, answered questions and overcame objections.• Report workload statistics as required.• Recognized and resolved compound problems that effected upper-level management and business initiatives.• Utilized multiple marketing strategies to improve profitability.• Utilized effective marketing techniques to increase brand recognition.• Created prospect rapport by approaching leads and cultivating strong business relationships through sales.

Sudan

• Forged strong media relationships to further public relations goals.• Worked with marketing department on branding strategies.• Gathered information on customer opinions and adjusted plans to capitalize on current trends.• Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers.• Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.• Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.• Completed quarterly forecasting and monthly financial reviews.• Reviewed product development operations, including budgets, expenditures and research.

Sudan

• Delivered top-notch administrative support to office staff, promoting excellence in office operations.• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.• Responded to emails and other correspondence to facilitate communication and enhance work processes.• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.• Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.• Administered bi-weekly staff payroll, including physical checks, direct deposits and all special calculations such as commissions, reimbursements and benefit deductions.• Wrote and enforced effective administrative procedure plans to reduce errors and prevent process delays.