Scott Malone

Scott Malone Email and Phone Number

Senior Vice President, Automation and AI @ U.S. Bank
Chicago, IL, US
Scott Malone's Location
Chicago, Illinois, United States, United States
Scott Malone's Contact Details

Scott Malone personal email

Scott Malone phone numbers

About Scott Malone

With over 12 years of experience in product leadership roles, I am currently the Senior Vice President of Automation and Process Transformation at U.S. Bank, where I oversee the design and delivery of innovative and customer-centric solutions that enhance the banking experience for millions of users. I have a strong background in process improvement, customer relationship management (CRM), and product strategy and operations.My mission is to leverage my skills and expertise to create products that solve real customer problems, generate value for the business, and foster a culture of collaboration and excellence among my team and stakeholders. I have successfully launched and scaled multiple products that have improved user retention, and satisfaction, as well as increased revenue and operational efficiency.

Scott Malone's Current Company Details
U.S. Bank

U.S. Bank

View
Senior Vice President, Automation and AI
Chicago, IL, US
Employees:
79904
Scott Malone Work Experience Details
  • U.S. Bank
    Senior Vice President, Automation And Ai
    U.S. Bank
    Chicago, Il, Us
  • U.S. Bank
    Senior Vice President, Process Transformation & Ai
    U.S. Bank Dec 2023 - Present
    Minneapolis, Mn, Us
  • Walgreens
    Vice President, Pharmacy Engagement Experience
    Walgreens May 2023 - Dec 2023
    Deerfield, Il, Us
  • Walgreens
    Senior Director, Customer Engagement Experience
    Walgreens Apr 2019 - May 2023
    Deerfield, Il, Us
  • Walgreens
    Director, Customer Engagement Experience
    Walgreens Aug 2017 - Apr 2019
    Deerfield, Il, Us
  • Unitedhealth Group
    Product Manager, Customer Experience
    Unitedhealth Group Aug 2016 - Aug 2017
    Us
  • Apple
    Program Manager, Self-Service Experience
    Apple May 2014 - Aug 2016
    Cupertino, California, Us
  • Discover Financial Services
    Project Manager, Strategy & Operations
    Discover Financial Services Apr 2012 - May 2014
    Riverwoods, Il, Us
  • Allied Wireless Communications Corp. (Dba Alltel Wireless)
    Sr. Analyst, It Projects
    Allied Wireless Communications Corp. (Dba Alltel Wireless) Aug 2010 - Apr 2012
  • Hewlett-Packard
    Imaging And Printing Group Supervisor
    Hewlett-Packard Oct 2009 - Aug 2010
    Houston, Texas, Us
  • Alltel Wireless
    Performance Consultant - Alltel Operating Process
    Alltel Wireless Aug 2003 - Oct 2009
    Little Rock, Ar, Us

Scott Malone Skills

Call Centers Management Leadership Training Vendor Management Telecommunications Project Management Strategy Cross Functional Team Leadership Sales Operations Start Ups Business Process Process Improvement Coaching Customer Experience Customer Retention Call Center Team Building Sales Program Management Business Process Improvement Customer Service Team Leadership Business Analysis Customer Satisfaction Crm Contract Negotiation Strategic Planning Analysis Software Documentation Performance Management Change Management Account Management Quality Assurance Sales Management Team Management Data Analysis Business Development Visio Operations Management Wireless Product Management Project Planning Business Intelligence Agile Methodologies Apple Software Microsoft Office Ivr Software Development Life Cycle Sql Natural Language Processing Digital Transformation Customer Experience Design Channel Strategy Product Strategy Internet Of Things Technology Roadmapping

Scott Malone Education Details

  • Depaul University
    Depaul University
    Bachelor'S Degree

Frequently Asked Questions about Scott Malone

What company does Scott Malone work for?

Scott Malone works for U.s. Bank

What is Scott Malone's role at the current company?

Scott Malone's current role is Senior Vice President, Automation and AI.

What is Scott Malone's email address?

Scott Malone's email address is s.a.malone@me.com

What is Scott Malone's direct phone number?

Scott Malone's direct phone number is +160129*****

What schools did Scott Malone attend?

Scott Malone attended Depaul University.

What skills is Scott Malone known for?

Scott Malone has skills like Call Centers, Management, Leadership, Training, Vendor Management, Telecommunications, Project Management, Strategy, Cross Functional Team Leadership, Sales Operations, Start Ups, Business Process.

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