With extensive experience in Sales Development, Customer Service, Appointment Setting, and Telemarketing, I have consistently upheld the company’s reputation while generating thousands of dollars in sales through charm and empathy. I have successfully managed accounts in eCommerce, restaurants, real estate, and cleaning companies. Proficient in using various CRMs and dialers, I excel at maintaining focus under pressure and reliably tackling challenges as they arise.Moreover, I excel in:-Building sustainable relationships and trust with clients through open and interactive communication, and providing accurate, valid, and complete information using the proper methods and tools.-Nurturing connections with corporate decision-makers.-Consistently exceeding sales quotas.-Upselling and sales techniques.-Handling both inbound and outbound communications.-Demonstrating unmatched organizational skills.-Managing online calendars and scheduling.-Maintaining excellent communication via phone, email, and instant messaging.-Managing billing, payments, and refunds.-Conducting market analysis.I aim to leverage my skills to foster and enhance the projects I am involved in.