Sam Amato Email & Phone Number

Sioux Falls, South Dakota Area

Create and manage test cases for User Acceptance Testing. Leads UAT efforts for the respective area. Perform environment testing during UAT phase. Manage and investigate issues reported by staff. Log and track any issues or defects reported and provide regular status updates to staff. Coordinate testing with resources inside and outside the department. Design and execute tests for new system changes to verify they perform according to specifications. Work closely with project managers and business owners in coordinating testing. Identify system and process improvements.

Sioux Falls, South Dakota Area

Design and execute tests for new system changes to verify they perform according to specifications. Investigate system issues and defects reported by staff and customers. Log and track any issues or defects reported and provide regular status updates to staff. Coordinate testing with resources inside and outside the department. Test system fixes before and after their launch.

Multi-Line insurance sales; including Auto, Home, Motorcycle, Snowmobile, ATV's, Golf Carts, Campers/RV's and Renters.

Largest provider of network solutions in the upper Midwest for data, voice, print, document management, A/V solutions, facility security and managed IT services.Document Solutions RepresentativeComplete territory management outside 50 mile radius of Sioux Falls including account management, cold calling, and net new business sales. Performed training and professional sales demonstrations both in-house and at customer's site.

I worked with CEO's and CFO's to help them find ways to reduce expenses and save money in the most unaudited areas of their business. Document solutions company providing copiers, printers, fax systems, office supplies and furniture.; Regional development of document management sales and marketing working from 7 different regional locations with direct supervision of 16 sales reps. Performed complete installation and set-up of document management server both on site and remotely. Successfully created and retooled the entire document workflow of sales paperwork using advanced programming techniques in MS Access, Word and Excel.Key Achievements:Increased document management profitability by 800% in one yearWorked closely with Vice President of Sales to create strategic business plan for net new businessConsistently recognized as top performer for exceeding monthly sales goalsWon 5 monthly contests in one year for the largest percentage of sales growth

Third party credit card service providerCall Center ManagerDirect supervision of 30+ collections representatives. Responsible for hiring and developing new reps following corporate and legal procedures; quarterly and annual reviews, corrective action and termination of non-performing reps. Developed results driven dialing strategies to maximize effectiveness including the operation of the auto-dialer campaign. Perfect attendance record working unsupervised during the weekend shift Fri-Sun (Three 12 hour shifts)

Sales Engineer of Electronic Testing Equipment