At CANDID, a rapidly growing fintech company revolutionizing the mortgage industry, I play the crucial role as a Solutions Engineer. I work closely with the Account Executive to expand our client base by leading product demonstrations tailored to the unique needs of each potential client. I ensure timely responses to inquiries and maintain consistent follow-ups to address client questions and concerns.In this role, I proactively identify new sales opportunities through networking and foster long-term partnerships. I have mastered CANDID's features and services, effectively conveying our value proposition to loan originators, mortgage brokers, bankers and mortgage executives. Additionally, I manage the contractual process, oversee client sign-ons, and facilitate smooth transitions to Client Success Managers for training and onboarding.

Harnessing the power of AI to give you access to Revenue intelligence by capturing customer data, verbal and non-verbal intent and applying it with historical Market analysis to drive revenue velocity and accuracy.In my role, I integrated the Intelligage platform with Salesforce Sales Cloud, managed demo environments to ensure effective and impactful customer presentations. I created custom configurations and reports in Salesforce to support customer Proof of Concepts (POCs) and showcased the practical benefits and capabilities of our solutions.I was also instrumental in producing marketing content, including videos and posts, to launch and promote our Intelligage product, RAM. My efforts in marketing helped increase product visibility and appeal, driving customer engagement and interest.

- Demonstrated Onspring solutions (GRC Platform) and underlying platform functionality during the sales cycle, serving as a key Technical subject matter expert in the platform- Configured and delivered proof-of-concept use cases based on prospect requirements- Assisted with establishing the scope and resource estimates for professional services engagements- Supported existing clients through solution-related issue resolution- Represented Onspring at trade shows and other industry events

Sales Engineer for prospective clients - Prepared and delivered technical presentations explaining products or services to existing and prospective customers - Led Discovery with new clients to gather initial requirements in order to build and present a working product prototype - Created POC configurations with customer to data to execute tailored demos Senior Architect for Fortune 500 Utility Company Project: Implement an OCR system to serve as a key feature in the $5M IT Upgrade project - Integrated OpenText with existing customer Oracle HCM solutions to assist HR to better manage their content and have a single source repository. - Designed process workflows which extracted and validated relevant metadata with aims to successfully enhance user productivity by at least 15% - Created educational modules for users while providing additional training sessions to accelerate implementation of the new system Business Analyst/Quality Engineer for Fortune 500 Oil and Gas company Project: Implement an ERP system contributing to an overall $20M IT Upgrade Project - Performed stakeholder interviews to understand current processes and gather requirements to help configure the solution to best fit client needs - Led a QA team in creating and executing over 200+ testing scenarios using Selenium and HP ALM - Reported and assisted the technical team in resolving bugs and issues

-Quality Assurance Lead for Industry Leading Job Search Engine. This included identification of over 100 active bugs, created 200+ test cases, plus testing to ensure their closure. Conducted business analysis and communicated with clients remotely to obtain conditions of acceptance for developers, plus attended triage and stand-up meetings for validation and categorizing of reported bugs.• Quality Assurance lead in the Application Redevelopment Team for Public Highway Authority. Conducted business analysis and defined Conditions of Acceptance, coordinating regression and hardening tests for the upgraded SharePoint sites, and tested and reported around 250 bugs. • QA Analyst/ Software Developer for Consumer goods company. Tested and evaluated 600 web interfaces for compliance with section 508 web accessibility standards and WCAG 2.0 accessibility. Assisted and provided technical guidance in testing standards to ensure that application software complied with section 508. Additionally, reported and outlined reports detailing accessibility issues -Provided Custom Application Development SharePoint Support for a Major Oil and Gas client, which consisted of Tier 2 technical support for 3000+. Maintained and enhanced over 100 web applications and custom SharePoint solutions. Reported and fixed bugs using tracking software ServiceNow and various tools (TFS, SQL Server). -- Asst. Project Manager for major Medical waste management firm. Led a team of 30 student interns to achieve a high throughput with efficient task management. Performed and tracked per-account analysis of error rates and overall quality metrics using TFS for 400 accounts. Achieved performance similar to in-house development teams within 3 months

- Work in teams to create IT solutions for various clients- Working on the back end of the website, modified and updated web pages and its database.- Communicated with the clients, making changes of the website according to clients' needs. - Performed quality assurance testing with Team Foundation Server by creating test cases for different scenarios, test and report for any bugs.

- Use of IRI’s collection equipment (MONet device)- Answer survey questions about store conditions, activities, product displays and product counts- Accountability for assigned MONet device and perform basic maintenance- Enter accurate timekeeping data on the MONet timesheet.- Effectively perform projects within deadlines and be detailed orientated