Quality Control & Technical Support: Conducted comprehensive inspections using AQL tables, achieving an 80% reduction in product defects. Reported inspection results and implemented process improvements, enhancing sustainability. Process Re-engineering: Managed projects to streamline service processes, reducing paperwork by 50% and improving communication flow among four departments.Customer Satisfaction: Analyzed data to identify pain points, driving a 20% improvement in customer satisfaction through surveys and BI reports.Product Development Support: Supported product development from concept to production, accelerating time-to-market by 50%.Project Management: Managed processes using Excel and Google Workspace.Contractor Management: Integrated top-tier contractors, reducing rework by 50% and increasing client satisfaction by 70%. Collaborated with marketing, legal, suppliers, and content teams.

Creative Design & Sketching: Developed original designs for women's clothing and accessories.• Prototyping: Managed the process from sketches to prototypes, including fabric selection, cutting, and sewing.• Quality Control: Ensured high product standards through rigorous quality checks.• Timely Delivery: Coordinated with production teams to meet delivery schedules.• Marketing & Sales: Collaborated on promotional strategies and sales initiatives to enhance market reach and visibility.