 Provide full support to the Managing Partner, including, but not limited to fielding calls, taking accurate messages, sort/route mail and faxes, order supplies, receiving and directing visitors, expense reports, extensive travel and meeting arrangements, golf arrangements, maintain extensive appointment calendar and contact database, invoice approval, meeting minutes and follow through, liaison with senior management, attend senior management meetings and follow up on action items, special projects and personal errands as needed Provide administrative support to the agency such as back-up technology coordinator, assisting office manager as needed, contest coordination and updates, assisting recruiting department, on-going maintenance of agency intranet, creation of monthly and yearly financial representative awards, provide back up support for support team members, planning and coordination of agency social events, and special projects Responsible for extensive agency wide event planning (i.e. Annual Meeting, Central Regional Meeting, agency family picnic, quarterly guest speakers, Sales Congress, and black tie Recognition Dinner) including, but not limited to, travel arrangements, catering, conference center scheduling, managing partner presentations and special requests. Events ranged from 50 to 200+ attendees.

 Executive Assistant to two regional vice presidents, director of fitness and corporate clubs, and national sales director, with additional support to senior vice president/chief operating officer, president and chairman of the board Responsible for fielding calls, taking accurate messages, sort/route mail and faxes, order supplies, receiving and directing visitors, expense reports, travel and meeting arrangements, maintain appointment calendars and contact databases, revamped and maintain marketing and photograph filing system, maintain company logo library, liaison between customers, owners and vendors, invoice approval, budget projections, maintenance of financial and personnel data, RFP (request for proposal) production and submission, quarterly report production and submission, internet research Responsible for weekly and monthly national sales results, development of membership representative awards, submission of sales manager and membership representative monthly bonuses, tracking of individual sales records, development and implementation of online sales tracking system, development and distribution of sales manuals, development of national sales conventions Developed, launched and manage 19 club web sites (e-TCA) including pre-development and design, facilitating data management program training classes, registered, purchased and updated domain names, developed user guide and HTML guide, developed meta tags and web site search engine submission, created national quarterly web site participation report, web site helpdesk providing support to end users on a variety of issues, identify, research and resolve technical problems, track and monitor problems to insure a timely resolution Assist and coordinate seminars and training classes held at TCA University including management boot camp, sales boot camp, general managers conference, including travel and hotel reservations, catering and special requests

 Responsible for weekly payroll, verify invoices for proper bill rates and hours worked Responsible for answering phones, taking accurate messages, sort/route mail and faxes, order supplies including marketing material for all office locations, fax and postage machine maintenance, office errands, upkeep of newsletters and filing systems, assist with writing letters to candidates and clients, order letterhead, envelopes and business cards for entire company Provided accurate information and representation about company services, set up interviews, greet candidates, instruct candidate tutorials, screen incoming candidates, maintain contact with candidates, process applications, maintain candidate database, assist with references checks and degree verifications Coordinated quarterly meetings for I.M.C., which consisted of travel and hotel reservations, catering, and special requests. Made travel, hotel, and auto arrangements for the president of the company Created and designed company directory, campus representative application and updated all old office forms  Awarded the InterStaff Bright Light Award for generating new clientele through research and mailings and for creating a tracking system, which calculated hours, hours with pay and bill rates, and weekly gross margins Promoted within five months of employment

 Completely revamped previous legal filing system, reorganized existing files, and put in place a cataloging system for retrieving old files as well as adding new files into the system Responsible for operating switchboard, sort/route mail and faxes, create memos, enter and review accounts payable, maintain project time database, maintain filing system, coordinate office events and meeting schedules

 Responsible for downloading daily transaction files, reviewing statements, tracking accounts, assisted in accounts payable, answering phones, taking accurate messages, filing, ordering supplies and sort/route mail and faxes Office errands and tasks for the president of the company