With expertise honed over multiple years at Elsevier and CoreDial, LLC, my focus as a Salesforce Administrator and Developer lies in enhancing data quality and user experience through automation and effective change management. At Elsevier, I played a pivotal role in designing test scenarios and executed end-user training as part of regular releases as well as implementing data-sensitive controls that streamline operations and support our strategic objectives.Collaborating with teams, I've successfully managed large data imports and crafted comprehensive dashboards that enable informed decision-making. With certifications in Salesforce and a keen understanding of working with with stakeholders and designing new business processes based on collected requirements and existing end-user practices. From my time at Frank Recruitment Group, I ensured that our existing contract management systems were integrated with Salesforce in alignment with end-user needs and legal requirements. After a year and a half of self-employment pursuing personal and professional development, I’m looking to re-enter the workforce as am excited to advance my career i. Salesforce Administration and Development.