Our team at DraftKings Inc. thrives on providing exceptional service, and as a Customer Experience Associate, I play a pivotal role in this process. With over three years of work experience, including my past role as a Reservations Specialist at MGM Resorts International, I've honed my skills in customer relationship management, communication, and problem-solving. These competencies allow me to effectively address customer inquiries, ensuring their satisfaction and loyalty. Aligned with DraftKings' mission to deliver innovative and engaging experiences, I'm committed to contributing to our collective success and upholding the company's values through my expertise in CRM and proactive problem-solving.