Group Marketing Executive – Chapelhouse Motor Group, November 2014 - Present• Creating bespoke individual marketing plans to fulfil group and manufacturer expectations• Ensuring all adverts compliant with manufacturers’ brand standards• Organising product placement in conjunction with local businesses and agencies• Creation of website copy including regular blog posts and interactive content• Creation of regular E-Shots including content and layout design alongside a dedicated design team• Optimisation of all content relating to online presence and communications• Creation and implementation of a number of social media marketing strategies• Compilation and dissemination of key management information for use at all levels of the organisation• Regular consultations with regional business managers with a view to maximising area-wide impact as well as key demographic reviews to ensure a wider market appeal• Meeting with representatives of leading UK automotive firms and advising on company-wide compliance and all aspects of branding with regards to individual franchises Achievements• Due to copy creation / site optimisation there has been an increase of 31.43% on total web traffic• Creation and spearheading of company-wide digital marketing campaign across five separate motor franchises• Implementation of modern Social Media management tools (Hootsuite)• Streamlining of lead generation process for sales staff through the use of scalable marketing solutions such as dotMailer

Direct Management of all Social Media Interaction Management of SEOProduction of website and social media content including proof reading of guest contentResponsible for the recruitment and management of domestic and international sales agents (including KPI's, incentive structure and role definition)Constant evaluation and improvement of user experience Forging links with service users and key partners to encourage business growth Creation and implementation of Student Information Tracking SystemThe creation and dissemination of Management Information reportsDesign and distribution of marketing and promotional materialProducing termly newsletter featuring student results, news about the college etc. Monitor and advise on all aspects of ComplianceIncrease the “international footprint” of the business globally whilst building a strong brand identity within the local communityOverall Responsibility for induction, training and management of all new administrative staffCo-Ordination of all Student Excursions and In-House activitiesOrganising competitions and offers for studentsDevelopment and monitoring of a number of Business S.O.P'sQuality assurance of all policies and procedures including:Absence and attendance reporting and communications Collection and assimilation of student data Terms and conditions as stated in all application forms and agreementsAchievementsSignificant growth of International footprint – Representation in over 60 Countries World WideQuadrupled revenue from field agentsConsistent increase in student engagement through social media, activities an excursionsStreamlining of financial recording systems pertaining to international and domestic businessDesign and Creation of Company Literature

Provide dedicated administrative support for the admission of international students* Provide dedicated administrative support to the college's network of contracted agentsoverseas* Prepare and distribute promotional material* Making an initial assessment of applications by country and preparing details of theadmissions status of applicants including the production of CAS and visa letters* Providing regular updates to agents on other issues of relevance whenever needed* Assessing applicants for visa suitability purposes* Drafting and implementing procedures associated with agent activities, such as for the cross-checking and payment of commission* Processing course and accommodation payments* Liaising with home-stay hosts and students to provide suitable accommodation in accordancewith British Council guidelines* Sourcing agents and processing application documents and certificates of representation* Assessing student needs and developing personalised English coursesAchievements* Secured company income to the value of approximately half a million pounds* Exceptionally high level of customer satisfaction* Ensured continued and recurrent home-stay placements for customers

Tasked with ensuring high volume of sales within a busy office environment* Utilisation of communication skills, building solid customer links while maximising income* Act as a point of contact for pre-arranged sales* Delivery of consistent, high quality customer service* Ensure delivery of a quality service whilst adhering to strict internal quality control measures* Proficient use of Excel workbooks and centralised internal systemsAchievements* Consistent sales since employment start* High volume of sales passed through internal quality inspectionsDrama coach ages 5-17 - Stagecoach, Warrington

Teaching English and EFL ages 4-14* Developing an on-going curriculum for all ages* Improve literacy levels for ESOL students* Providing and booking people for workshops to encourage engagement with curriculum* Writing therapy workshops to encourage fluency* Project manage creative writing programAchievements* Effectively managed an eight week creative writing course that improved students writing styleand fluency* Produced an anthology of the students' work showcasing a high level of quality, individualachievement