Samantha Baskette Email & Phone Number

Nashville, Tennessee

Empower clients to thrive through tailored merchandise solutions and efficient order fulfillment, maintaining seamless communication via email, chat, and phone. Drove consistent year-over-year sales revenue growth by nurturing client relationships founded on trust and expertise, prioritizing customer expansion, and collaborating with internal departments, including marketing, production, and purchasing teams.Cultivated and retained a high-performing team of Customer Account Specialists, facilitating professional growth and development, including mentoring three individuals from assistants to senior account representatives. Orchestrated team growth and revenue increase during the pandemic while transitioning seamlessly to remote work operations. Pioneered streamlined processes for interviewing, hiring, onboarding, and departmental procedures documentation.Assist fulfillment customers with inventory management & planning, product launches, pre-sales, restocks, convention/event shipments and troubleshooting Shopify.

United States

Successfully grew Nars brand sales in Ulta, Sephora, and Nordstrom by meeting targets and providing continuous store support, including event management.Fostered employee relationships, promoting product knowledge and support for Nars, and led training sessions for new Ulta store openings and regional events.

Nashville, Tn

Advanced through three promotions, starting as a Makeup Artist and progressing to Assistant Department Manager, consistently meeting departmental targets through strategic planning, while ensuring exceptional customer service through coaching, leadership, and talent recruitment.Managed 12 prestigious beauty brands within the department, overseeing 30 to 40 employees, ensuring attainment of both brand and individual sales targets. Orchestrated schedules for productivity and departmental coverage, maintained strong relationships with outside brand representatives, adeptly resolved conflicts, and assumed responsibilities as manager on duty for the entire store when needed.

Built enduring customer connections by offering tailored skincare, makeup, and fragrance advice. Surpassed personal and brand sales goals, advancing from makeup artist to counter manager, with recognition for achieving $1 million in annual sales with Bobbi Brown.

Chattanooga, Tn

Chattanooga, Tn