As a dedicated real estate professional joining Sotheby’s International Realty in Litchfield, CT, Samantha is thrilled to bring her passion for high-end, luxury homes to the picturesque Litchfield County. Having lived in Litchfield, Hartford, and New Haven County over the last decade, she can confidently say that Litchfield County holds a special place in her heart. Its charm, beauty, and sense of community make it the ideal location for those seeking a balanced lifestyle.Operating with high integrity and professionalism, Samantha has successfully navigated various careers across numerous industries. Her exceptional interpersonal skills, keen attention to detail, and commitment to client satisfaction have been pivotal in her success. She excels at building and maintaining strong relationships, understanding her clients' unique needs, and providing the personalized, attentive service that clients expect.Since leaving higher education, Samantha has become a small business owner, operating a consulting company and purchasing small businesses throughout the community. Currently, she owns and operates a retail music store in Torrington, CT, where she has enjoyed serving the local community. Her entrepreneurial spirit, coupled with her extensive knowledge of the local market, positions her as a trusted advisor and advocate for her clients.Returning to her roots in Litchfield County and helping the community she was born and raised in is a dream come true for Samantha. She is excited to leverage her local knowledge and professional experience to assist clients in finding their perfect homes in Litchfield County. Whether you're looking for a stunning estate or a cozy retreat, Samantha is committed to providing exceptional service and ensuring your real estate journey is a seamless and enjoyable experience. Her dedication to excellence, combined with her warm and approachable demeanor, makes her an ideal partner for anyone seeking to navigate the real estate market.

Oversees day-to-day business operations including rentals, inventory, maintenance, scheduling, and delivery logistics. Maintains quality assurance standards, manages all inventory levels, and facilitates repairs and orders. Manages scheduling and logistics for all rentals, coordinates customer schedules for deliveries and pick-ups, and manages staff schedules to ensure adequate coverage.

As a seasoned Showcase Realty Agent, I offer a wealth of expertise to clients in Hartford, Litchfield, and New Haven Counties. With over a decade of experience in sales and marketing, I am equipped to provide exceptional customer service and invaluable insights to guide clients through every step of their transaction.My passion for helping individuals achieve their goals drives me to go above and beyond for each and every one of my clients. Whether you are a buyer or seller, I am committed to ensuring a seamless and successful transaction.Let's connect and explore how I can assist you in reaching your real estate goals.

In my role, I oversaw all of enrollment for the military department, was responsible for the entire student enrollment process from lead through graduation. I monitored key KPIs, forecasts, and budgets while working with executive leadership, to facilitate informed decision-making. Additionally, I analyzed and evaluated the conversion rates through the enrollment process and recommended necessary adjustments. I monitored end-to-end functions such as recruitment, selection, and training of newly hired employees. I built and maintained strong relationships with corporate partners, external vendors, and senior leaders across different branches of the military. I managed day-to-day operations of military recruiting and retention efforts for the university while providing continuous development for all positions and roles within the department.Throughout my career, I have achieved significant results, including minimizing academic dismissals to < 1% of the student census, increasing the lead conversion rate from 6% to 11%, and building and leading a team of 15 associates to 45+ while continually increasing the student census. Able to pivot and adapt in challenging circumstances.

As Assistant Director of Military Enrollment, I provided strategic advice on campaign adjustments and evaluated the conversion rates and effectiveness of marketing campaigns to drive enrollment. I established and maintained data integrity for metrics, projections, and budgets within the department, and provided regular updates and projections to executive leadership. Additionally, I ensured a high level of customer service for students throughout their entire experience, from inquiry to graduation.Notable contributions during my tenure included improving new student persistence by 25% and ensuring a smooth cultural transition for all associates within the first 90 days of their employment. I also developed standardized operating procedures for every task and position in the department, resulting in improved efficiency and consistency.

As Assistant Director, I was responsible for monitoring and evaluating the performance of all team members, including their interview skills, closing conversations, calling habits, and product knowledge. I collaborated closely with admissions counselors, academic advisors, and financial aid advisors to streamline business operations and ensure a seamless admissions process for students. Additionally, I developed and implemented effective follow-up strategies to keep students engaged and informed throughout the admissions process.My contributions in this role included achieving recruitment goals during sales cycles by promoting a culture of accountability among associates. I also implemented performance reviews, training programs, and performance improvement plans to increase associate KPIs during recruitment cycles.

As Lead Admissions Counselor, I proactively generated leads through referrals, personal contacts, and networking while building relationships and working effectively to manage a large pipeline and increase overall enrollment metrics. Provided feedback to improve team members' KPIs. Mentored newly hired staff, emphasizing the importance of building and maintaining strong relationships with prospective students.Notable accomplishments during my tenure include achieving new hires' retention within the first 90 days, matriculating students through the onboarding process, and delivering exceptional performance during six annual sales cycles by making 100+ calls daily. Met and exceeded all measured KPIs through effective consultive sales, effective time management, and high-level organization.

Recruited students for 6 annual sales cycles by making over 100 calls daily to generated leads as well as sourcing through referrals, personal contacts, and general networking. Demonstrated ability to execute and exceed all measured KPI’s through effective time management, high-level organization, and overall rapport with potential students. Continuously ranked in the top 10% in the department for overall student enrollment per sales cycle.

As Assistant General Manager, I oversaw staffing, scheduling, training, inventory management, loss prevention, and merchandising. Through strategic coordination and a focus on daily operations, I ensured compliance with brand standards and standard operating procedures. Notable highlights from my tenure include setting records for sales, speed, and accuracy.