Profile A hardworking professional with experience in providing expert advice to tenants and property managers. Adept at dealing with repair requests, resolving tenant disputes, and ensuring compliance with housing regulations. Excellent communication and customer service skills, with a strong understanding of the housing and tenant rights. Experienced in both customer service and administrative roles, I am looking for an opportunity to further my skills within a similar role. I am a hardworking, self-motivated, and disciplined individual who enjoys being organised, and providing a high-quality service to ensure customer satisfaction.Key Skills• Organised, able to plan workload throughout the working day• Competent with Microsoft Office suite, and experience of using information systems• Communication skills with people of all levels, both written and verbal• Excellent listening skills, and able to record information accurately• Highly professional, efficient, and hardworking, with an excellent telephone manner• Tenant Relations: Expert in handling tenant inquiries, disputes, and complaints.• Legal Compliance: Knowledgeable in housing laws and regulations.• Communication: Strong verbal and written communication skills.• Problem-Solving: Effective at resolving conflicts and finding mutually beneficial solutions.