Samantha Bowker Email & Phone Number

Garden City, New York, United States

Garden City, New York, United States

·Supervised Box Office by overseeing ticket sellers, monitoring daily ticket sales using Altru ticketing system, and reconciling Box Office, Museum Store and general Museum revenue·Upheld the core values of the institution by providing quality customer service during all interactions, including email, phone and in-person·Received Altru database certification and assisted several departments with creating and evaluating sales, attendance and revenue reports and queries·Participated in Reopening Task Force to ensure staff and visitor safety during all interactions throughout Museum visits during COVID-19 pandemic

Garden City, New York, United States

·Created and analyzed weekly sales analysis reports to track sales of Family Memberships, Grant Supported Memberships, and Library Pass sales orders·Successfully communicated monthly revenue goals, policies, and sales on Family Memberships to Box Office Supervisor and ticket sellers·Tracked and analyzed the attendance trends of Corporate Membership usage·Addressed and resolved database and Membership questions and concerns from Box Office Supervisor, ticket sellers and visitors

Garden City, New York, United States

·Promoted the daily sales of programs, workshops, theater shows and memberships through face-to-face transactions·Ensured the safety of visitors of all ages, genders, neurodivergence and cultures by providing important information regarding galleries, events, and policies

Old Westbury, New York, United States

·Supported students with locating materials, checking out resources and resolving computer or printer errors·Processed billing and payments for both book sales and outstanding fees and fines·Managed circulating and reference materials by assisting in the re-shelving of books and the organization of important library documents