Plan, direct and coordinate supportive services to the Controller, Accounts Receivable Manager and accounting department.Prepare monthly status reports for accounts receivable over 60 days old and assisted Controller prepare collectability analysisImproved the integrity of A/R aging reports by discovery of system reporting errors and working with software vendor to resolveProcess credit requests by ensuring completeness of data and validity of request, acting as liaison between collections department and the Controller and General MangerCross trained in all accounts receivable jobs including collections, billing, cash receiptsCoordinate billing special requirements to ensure prompt payment of certain third party administrator billings

Advised undergraduate students regarding admissions and degree completion requirements, as well as enrolling students for the University's undergraduate programs, requiring the use of judgment and discretion. Developed academic plans for degree completion, following standardized University guidelines and procedures. Recruited students for undergraduate programs. Ensured new students are oriented to University policies and services prior to enrollmentConducted student appointments to review course information to new or potential students and advised on admissions, degree options, requirements and progressVerified enrollment status and ensured students remained eligible for admissions Mentored students through out the program by ensuring that all necessary enrollment documentation was in order, monitored attendance, grades and provided viable resolution for all customer service issuesMaintained consistently above average student count and retention

Demonstrated and reinforced behaviors necessary to reinforce our mission of making every shopping experience "EASY" for Staples customers. Exceeded on a consistent basis sales and margin budgets in the business center with 101% to sales and 103% to gross margin.Executed all procedures, processes, and programs to implement profit and customer service improvement plansConsistent "above average" rating mystery shops, exceeding minimum expectations of 80%.

Improved sales, merchandise and inventory managementEnsured merchandising associates delivered high levels of customer service and quality performance.Maximized gross margin through day to day selling, stocking, low balance, price changes and maintenance of the aisles through plan-o-gram execution and inventory control.Consistently met and exceeded budgets by 101% to sales with at least 103% gross margin.

Plan, direct and coordinate supportive services to the companyProvided general bookkeeping utilizing QuickBooks Pro including invoicing, accounts payable, accounts receivable and payrollAssisted in furniture design to provide customers with their vision for a unique and original designMet with vendors and handled purchasing and pricing negotiations Coordinated customer vision with laborers, welders, power coaters, tile cutters and designersUpdated company catalogs

Oversee all returns to vendor and warehouse itemsManaged all of the incoming and outgoing purchase ordersOrganized and maintained all store to store and online transfers.Maintained daily inventory with zero balance reports

Consolidated register transactions through the cash office systemConsolidated and maintained paperwork necessary to send to sales audit; coupons, petty cash, voided transactions, cash card transactions, etc.Key holder for all necessary register transactions that would require management approval