Samantha Burnham Email & Phone Number

Greater Manchester, England, United Kingdom

Working in partnership with our customers to define and execute the right bespoke learning solution, to drive the behavioural change needed to achieve their business goals. With customers from all sectors, I work with customers differently depending on their needs and internal capability. My focus is specifically on what will work in their business, with.

Manchester

Providing consulting for Leadership, Management and Personal Effectiveness. Working with QA's account management team and their customers to scope learning solutions which exactly fit the customers’ requirements. Developing the team’s understanding of, and commitment to selling these solutions.

Working Globally

Identifying and developing sales opportunities with both new and existing customers, I am accountable for business revenue. Navigating client accounts in order to influence the right people, I meet, present and sell to all manner of key players, including up to board level, in a range of industry sectors.Once the business is secured, I am responsible for.

Working Globally

Managing the implementation of global projects for our business-to-business clients, I liaised with the client’s project team and key players to align our strategy and deliver the projects to a high standard on time. I co-ordinated our internal project team, as well as briefed, trained and assessed the global network of training resource. We delivered.

Working Globally

Representing a world recognised brand and methodology; I delivered researched based commercial behavioural skills training to B2B client audiences, which include Selling Skills, Account Strategy for Major Sales, Negotiation Skills and others. Trained as a behavioural analyst I give detailed objective feedback to delegates from front line staff to senior.

Stockport, United Kingdom

Responsible for the Management of the following functions: Training, Resourcing, Recruitment, Quality Monitoring. Reporting to the Managing Director, I evaluated department and individual performance of sales and service staff in order to achieve company targets.

Cheadle, Cheshire

Responsible for analysing training needs across various business divisions throughout the UK. This included AA staff and Management, and external businesses selling AA products. I liaised with Managers within the AA and the relevant third party companies to ensure training needs were met in adherence with company and FSA policy. This role provided me with.

Cheadle, Cheshire

Providing effective training and support to new and existing AA front line staff, it was my responsibility to ensure they acquired the skills and knowledge to competently perform their role, through a range of training mechanisms. This role required me to have effective analytical and planning skills. I also developed a strong aptitude for managing and.

Cheadle, Cheshire

I was responsible for the improvement of poor performers across three sales departments. I successfully coached and developed the staff to achieve their sales targets and KPI’s. I also quality monitored team and individual performance, to make certain the business standards of service in handling customer enquiries were being met.

Education record

Psychology