Samantha Capehart Email and Phone Number
I am a hard-working, optimistic administrative and operational professional. Focused on creating a good work atmosphere with great communication and a strong desire to help streamline processes. Experience in volunteer recruitment, leading teams, project management, and event planning. History of working in fast-paced environments while managing multiple time-sensitive projects and maintaining a positive attitude. Eager to fill in wherever there is a need, learn new skills, and committed to seeing the best in others. Willing to travel for work.I graduated from Indiana University Southeast with a degree in Human Resources Management and a minor in Entrepreneurship in May of 2016. I worked at Tyson Foods in HR/Benefits for a year and a half and then joined the team at Northside in February of 2018 as an Administrative Assistant for Next Steps and First Impressions and am now on staff at Old Kentucky Insurance, starting as receptionist and quickly being promoted to Customer Service Representative and then to my current role of Retention Specialist.
Old Kentucky Insurance
View- Website:
- oldkyins.com
- Employees:
- 28
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Retention SpecialistOld Kentucky Insurance Feb 2023 - PresentLouisville, Kentucky, United States
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Customer Service RepresentativeOld Kentucky Insurance Apr 2022 - Feb 2023Louisville, Kentucky, United StatesAssist customers with policy questionsService personal lines customer policiesMake certain policy changes and updates and help submit customer claimsQuote policy changesProcess customer payments and answer billing questionsFollow-up on new policy downloads, billing, policy payments, etc.Maintain customer profiles in databaseAssist with retention programHelp mitigate overflow phone calls
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ReceptionistOld Kentucky Insurance Sep 2021 - Aug 2022Answer phones and greet clientsSort, deliver, & file mailAssist with commissions & retention programProcess customer paymentsManage company email
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Administrative AssistantNorthside Christian Church Feb 2018 - Sep 2021New Albany, IndianaAssist with all tasks related to the Next Steps & First Impressions MinistriesOrganize and manage registrations and materials for ongoing events and classesManage weekly volunteers and help other attendees get connected in serving rolesTrack engagementKeep accurate budget records and create expense reports. Schedule weekly baptisms & manage baptism processesAssist with company databaseCreate & help streamline processes to connect attendees into groups, serving roles, etc.Order supplies for events such as: summer “Picnics on the Patio”, food for large-scale Christmas/Mother’s Day/Father’s Day servicesManage & fulfill inventory for on-campus bookstoreManage communion team & order communion inventory for weekend services and other special eventsOther tasks as assigned -
Hr/Benefits ClerkTyson Foods Jul 2016 - Feb 2018Corydon, IndianaBenefits AdministrationAdminister medical paperwork (FMLA, Leave of Absence, etc.)Present Benefits packages to new hires during orientationFacilitate yearly Open EnrollmentEnter new hire, rehire, termination, and Team Member change informationUphold confidentiality agreementsEvent planning (monthly birthday lunches, bi-annual awards luncheons)Miscellaneous clerical tasks (filing, data entry, etc.) -
Order ProcessorDiscount Labels Jun 2015 - Jul 2016Answer incoming callsPrice quote customers for their labelsDemonstrate product knowledgeWork in a fast-paced environment -
Assistant ManagerEarth & Fire Pottery By You Nov 2014 - Jun 2015New Albany, IndianaAssist customers with needs (getting paints, waters, pottery)Load and unload kilnsClose out drawersMatch up potteryStock shelves with inventory
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General EmployeeVip Quality Awards & More Oct 2013 - Feb 2014Jeffersonville, IndianaAssemble trophiesHelp count inventoryDesign plaquesFile invoicesClean
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Team LeaderGraeter'S Ice Cream Sep 2012 - Feb 2013New Albany, IndianaMake bank depositsOpen/CloseConfirm all duties were done for the dayOffer great customer service
Samantha Capehart Skills
Samantha Capehart Education Details
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Management, Human Resources Management -
Psychology -
Jasper High SchoolHonors Diploma
Frequently Asked Questions about Samantha Capehart
What company does Samantha Capehart work for?
Samantha Capehart works for Old Kentucky Insurance
What is Samantha Capehart's role at the current company?
Samantha Capehart's current role is Retention Specialist at Old Kentucky Insurance.
What schools did Samantha Capehart attend?
Samantha Capehart attended Indiana University Southeast, University Of Louisville, Jasper High School.
What skills is Samantha Capehart known for?
Samantha Capehart has skills like Leadership, Microsoft Office, Microsoft Excel, Public Speaking, Social Networking, Social Media, Customer Service, Powerpoint, Microsoft Word, Teamwork, Team Building, Research.
Who are Samantha Capehart's colleagues?
Samantha Capehart's colleagues are Karen Wheatley, Isabelle Martin, Tim Merrill, Linda Thomas, Linda Naiser, Keesha Delabar Irwin, Keisha Johnson.
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