- Monitors and guides management in the progress, production, and promotion, and financial aspects of the organization's products and services.- Performs various investigations and/or audits as needed or as recommended by direct supervisor or corporate personnel.- Gather strategic financial data to analyze budgets that align with our requirements/standardsScale productivity in the day-to-day tasks, by moving from physical documentation to virtual via JiraMaintain effective communication with customers and all involved parties – including third-party owners, stakeholders, etc.- Secured seven consecutive months without an Injury Report within my oversight Region; increased Incident Reporting by 203% with the ‘Environment, Health & Safety Department’ in multiple states and departments- Accomplished an Error Rate of 0% for six weeks in a row and counting, with a decrease of Sample Collection errors from a maximum of .44% within one month the Error Rate dropped to .06%

- Conduct weekly staff meetings, including weekly training sessions presented by managers the steps to effective training according to Windsor standards.- Provided excellent customer service per the standards of the resort, and assists in situations, guest requests and concerns to ensure customer satisfaction.- Assist in providing staff with ongoing coaching, training and development.- Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.- Use data, metrics, market analysis, best practices, the latest trends, and previous experience to lead operational improvements across the division