Samantha Chan's Location
Wake Forest, North Carolina, United States, United States
Samantha Chan's Contact Details
Samantha Chan work email
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Samantha Chan personal email
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Samantha Chan phone numbers
About Samantha Chan
Skills: SAFe Agilist Certification, Atlassian Products (Jira), Git, CI/CD, Linux, Docker,Programming Languages: Python, Robot Framework, Selenium, Java
Samantha Chan Work Experience Details
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Head Of Product ManagementNametag Dec 2024 - PresentSeattle, Washington, Us -
Senior Product ManagerTruffle Security Co. Sep 2023 - Sep 2024San Francisco Bay Area, Us- Doubled company ARR by strategically targeting and building for Enterprise-level security teams- Achieved the company’s first quarter of >100% NRR by prioritizing a customer-centric roadmap enabling product-led growth- Hired as the first product manager at the company; established product management and product development processes for a team of 15 software engineers- Decreased company-wide support burden by 65% by developing a resiliency engineering team and redesigning the support process -
Senior Product ManagerOkta Jul 2022 - Aug 2023San Francisco, California, Us- Launched enhanced disaster recovery capabilities for IAM; generated over $300k in ARR from Fortune 50 customers- Lead the agile development process for 25 software engineers focused on identity-as-service (IDaaS) capabilities- Collaborate with architects and software engineers to design and develop defensive cloud infrastructure - Coordinate new product launch initiatives across finance, engineering, sales, marketing, customer success, and support- Leverage Splunk and Tableau for forecasting and identifying new product development opportunities- Work with the security teams of Fortune 50 customers to gather product requirements and prioritize a 24 month roadmap -
Senior Product ManagerAvalara Apr 2021 - Jul 2022Durham, Nc, Us- Built a document manage system that stores 100M+ tax documents for Mid-Market and Enterprise level customers- Grew the ARR of Avalara’s 1099 payroll platform by 35% YoY; processed over 2.7M tax documents with 99.9% accuracy- Implemented a self-service customer support platform that answered over 19,000 customer inquiries- Led the agile development process for a team of 12 software engineers, 2 UX designers, 1 SDET- Collaborated with digital marketing to optimize sales funnels resulting in a 10% increase in YoY customer conversions- Established strategic partnerships with Bill.com, Netsuite, and Intuit; negotiated terms of all referral contracts -
Technical Consulting Engineer (Technical Product Manager)Cisco May 2020 - Apr 2021San Jose, Ca, Us- Closed over $100 million in ARR as a solutions engineer. Key customers include AWS, Azure, and Google Cloud- Directly manage a team of 4 remote SaaSOps engineers responsible for production deployments of CXTM and CXTA- Own and manage the agile development process for a team of 23 globally distributed software engineers- Lead a cross-functional task force responsible for retaining and upselling contracts worth over $300 million dollars annually- Facilitate customer interviews and requirements discovery; draft epics and stories for execution by engineering- Create customized installation solutions utilizing Docker, OVA’s, Kubernetes on customer premises to ensure customer security compliance -
Software Consultant Engineer (Technical Product Owner)Cisco Mar 2019 - May 2020San Jose, Ca, Us- Managed of a team of 30 software engineers that developed an on-premise UI testing tool - Worked with Fortune 50 customers to deploy on-premise automation tooling; achieved a 100% success rate- Led trainings for more than 1,000 Cisco Network Engineers focused on automation, tooling, and code reusability - Started, and led, a QA automation team that saved thousands of hours in manual testing for Cisco Cloud
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Senior Automation EngineerCisco Jun 2017 - Mar 2019San Jose, Ca, Us- Developed Cisco's Robot Framework product, an automated network testing tool used by Fortune 50 companies- Maintained a database of over 10,000 manual regression tests conducted by Cisco Network Engineers- Built MVP's and POC's that helped Cisco win over $1 billion in new contracts- Wrote Python API's that generated network traffic for system simulations and load testing- Refined and maintained the product backlog for an agile development team of 9 software engineers
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Qa Automation EngineerSmashing Boxes May 2017 - Jun 2017Durham, North Carolina, Us- Own and manage company wide manual/automated QA processes for web and mobile products- Serve as the QA lead for more than 10 projects at an agile scrum software development company- Deliver and develop accelerated QA curriculum for internal training of nontechnical colleagues -
Qa EngineerSmashing Boxes Sep 2016 - May 2017Durham, North Carolina, Us
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Corps MemberTeach For America And Americorps Jun 2014 - Jun 2016- Selected from a competitive pool to join national teacher corps of recent college graduates and professionals who commit two years to teach in urban and rural public schools- Participate in intensive summer training program to develop the skills and knowledge needed to lead students to academic achievement- Engage in a full schedule of professional development activities, including seminars in instructional planning, classroom management, learning theory, literacy, and diversity training
Samantha Chan Skills
Qa Automation
Qa Engineering
Software Development
Agile Methodologies
Java
Python
Kanban
Samantha Chan Education Details
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St. Lawrence UniversityMathematics And Economics -
The London School Of Economics And Political Science (Lse)Mba Essentials
Frequently Asked Questions about Samantha Chan
What company does Samantha Chan work for?
Samantha Chan works for Nametag
What is Samantha Chan's role at the current company?
Samantha Chan's current role is Head of Product Management at Nametag.
What is Samantha Chan's email address?
Samantha Chan's email address is sa****@****ara.com
What is Samantha Chan's direct phone number?
Samantha Chan's direct phone number is +184553*****
What schools did Samantha Chan attend?
Samantha Chan attended St. Lawrence University, The London School Of Economics And Political Science (Lse).
What skills is Samantha Chan known for?
Samantha Chan has skills like Qa Automation, Qa Engineering, Software Development, Agile Methodologies, Java, Python, Kanban.
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