- Provide high level customer service and hospitality to clients- Assist the Studio Management in daily studio tasks and projects- Maintain a positive attitude and take initiative- Provide support to the Rush Cycle instructors to ensure a successful class check-in process- Work as a cohesive team with all Rush Cycle staff members to ensure efficiency and camaraderie- Assist with the training and coaching of new hires for the front desk staff team- Maintain product knowledge for all studio retail operations- Responsible for maintaining the distinct Rush Cycle aesthetic, appearance, atmosphere and culture

- Collect quantitative and qualitative data from competitors and create matrices comparing the information - Perform market analysis and research on competition- Monitor conversion rates and site traffic to shape future marketing strategies- Stay up to date with market trends relevant to the industry and ensuring the company maintains awareness- Participate in solutions options and product evaluations for marketing systems