• Serve as agency expert in mission delivery, trends in related fields, and evidence-based and promising practices that support exceptional client services. Provide strategic guidance to CEO, staff and community stakeholders• Identify and implement strategies to ensure quality of client care, staff performance, and operational efficiencies across the organization.• Actively participate in agency-wide budget development and oversight in assigned domains.• Actively lead, participate in, and contribute to community, regional and state initiatives related to domestic violence, sexual assault, dating violence, child abuse and stalking.• Lead ongoing audits of quality assurance practices as related to data collection, tabulation and reporting, standards of care and contract compliance.• Lead ongoing process improvements to ensure excellence in program operations and data management.• Ensure program and agency outcomes and benchmark are met in alignment with industry standards and best practices in the field.• Support negotiations and oversee implementation of all program contracts to ensure LAWS' delivers on all areas of contract agreements, funder requirements, scope of work, timelines and all other deliverables. • Partner with Grants Manager to provide quarterly quality assurance on grants revenue and expenses, ensuring accurate use of restricted funds and cash flow projections • Collaborate in solicitations, cultivation, and reporting to private funders, community, and other stakeholders.• Partner with CEO to represent LAWS in the community and create a strong, visible presence and awareness of the organization and mission across government, private and community sectors.• Provide day-to-day oversight and support to ensure program leaders deliver services in accordance with LAWS' mission, values, agency policies, and all applicable Federal, State, and County laws and requirements.

Executive LeadershipDevelops and executes current and strategic objectives, plans, and policies, subject to approval by the Board.Provide direct supervision and mentorship to executive leadership and management teams. Remain informed on operational issues, with the ability to quickly address any issues that might arise, as well as forecast future needs.Attend all Board meetings and committee meetings.Report to the Board of Directors; assist, when requested, with Board work.Development & Financial Management Responsible for monitoring fiscal viability and objectives of the organization.Closely collaborate with the Development Manager and Board to ensure the continued improvement of new unrestricted-funds donations to meet fiscal needs of the agency. Responsible for all funding initiatives to include: overseeing grant writing, submitting requests for funding, maintaining donor relationships, writing and supervising annual appeal, oversight for The Resourceful Woman Thrift Shop, and advocacy with current and potential funders.Monitor annual audit for timely presentation to Board and outside entities.Create and grow relationships with funders and with government and community representatives.Work with consultant and Board to study and further develop readiness for a Capitol Campaign ComplianceProvide program general oversight to ensure grant compliance and completion of program objectives for all agency programs . Ensure no fraud, waste, abuse, or supplantation.Ensure compliance with applicable federal, state, and local laws.Act as signatory for all contract grant proposals.Public Relations & Networking Facilitate and/or participate in local system wide meetings addressing child abuse, domestic violence and sexual assault in the community (to include but not limited to: MDT, SART, DART, DVSC, etc.).

• Responsible for overall operations and mission delivery of the Agency through oversight of programs, operations, and facilities. • Identify and implement strategies that ensure high quality client care, staff performance, and efficient operationsacross the organization.• Serve as agency expert in mission delivery, trends in related fields, and evidence-based and promising practicesthat support exceptional client services. Provide strategic guidance to President/CEO, board, staff and communitystakeholders in these areas.• Create, implement and maintain systems, processes, workflows, and policies and procedures that support multidisciplinary, comprehensive, coordinated, trauma-informed, and equity-centered client service delivery.• Ensure all policies and procedures promote agency culture and values and ensure clear and timely communication of agency expectations and policies to staff.• Supervise Director of Grants Administration to ensure quality assurance on grants revenue and expenses, ensuring accurate use of restricted funds and cash flow projections by Finance.• Lead ongoing audits of quality assurance practices as related to data collection, tabulation and reporting, standards of care and contract compliance.• Lead ongoing process improvements to ensure excellence in program operations and data management.• Continuously research new funding opportunities and collaborate with President/CEO and other members of senior leadership to conduct application cost benefit analysis, programmatic fit and readiness, and lead applications as needed.

• Oversees and ensures consistency in service delivery, approach, and outcomes toward meeting Agency mission. • Member of the executive team and leader of client service delivery across programs for the Agency. • Advises President/CEO, executive leadership, and board of directors on strategic initiatives to enhance and achieve the agency’s mission. • Directly supervises senior Directors across service tracts including domestic and sexual violence emergency response and services, trauma counseling for children, youth and adult survivors, supportive housing services, and family homelessness programs. • Manages team of direct service staff (30+ FTEs) that deliver coordinated and comprehensive services in both intensive crisis and therapeutic residential settings and community-based programs. • Partners closely with local and regional agencies in creating systems-level and community-wide solutions.• Develops, implements and monitors program performance outcomes. • Assists in development of and oversight of annual budget and monitors program expenses and revenue to remain within budget for assigned programs.• Develops policies, processes, and tools for programs to ensure consistency and quality within and across programs.• Provides strategic guidance on national and regional trends, best practices, and trends seen in client needs and agency performance outcomes.• Supports audits of quality assurance practices and program evaluation for all client service programs to ensure process improvements in program operations and data management• Actively participates on assigned Board Committees to facilitate board education, information sharing and support optimal board functioning.• Participates in and has various responsibilities and roles in county-wide initiatives and collaborations to address mission areas across sectors (Project Peace, Youth Homelessness Taskforce, Bridges Out of Poverty, etc.).

• Provide clinical support and supervision to supervisors on the treatment challenges the clinicians are experiencing.• Provide technical expertise to the program on conducting relevant assessments with adults and children and how to document the results; helping guide the clinical work.• Provide expertise on trauma informed and therapeutic services with adults and children by identifying and tailoring group models such as TF-CBT to address the needs of families receiving child welfare and domestic violence services.• Create program structure for trauma informed therapeutic work with survivors, persons causing harm and children.• Strategize group models for persons causing harm and survivors.• Research best practices within the field with a focus on working with persons causing harm and children.• Provide or create resources and materials to be used in individual or group sessions when working with children that have been impacted by domestic violence and child welfare.• Provide technical assistance to supervisors and staff on developing skills and strategies to manage vicarious trauma.

• Intensive and elite graduate level women’s leadership development program with 300 alumnae nationwide. • Examine and analyze issues impacting OCFS-DCCS and support necessary policy and practice initiatives through data collection and analysis.• Participate in the OCFS-DCCS LEAN Initiative work groups to streamline agency processes.• Review and determine compliance with federal child care guidelines and timeframes for compliance.• Collaborate with LDSS officials to review and update 2017 County plans to assess the organizing and administering of child care programming and subsidy dollars• Assist with the review and revision of current State child care regulations

• Middle manager at nonprofit human services agency with 1,300 staff, 70+ programs, serving an average of 14,000 children annually, with an $81 million budget.• Managed overall function of regional office and therapeutic foster care programming, serving 3 upstate NY counties. • Supervised 10 staff on policies and procedures, directives, and best practices; hired, evaluated, trained, and terminated staff. • Implemented, revised, and evaluated agency policies and procedures. • Managed compliance with LDSS contracts and OCFS regulations. • Networked and collaborated with stakeholders to communicate agency resources and needs. • Planned, facilitated, and led trainings and meetings with clients and stakeholders. • Tracked and analyzed data trends through Connections and Evolv platforms.• Served as Field Instructor/Supervisor for MSW Student Interns through UAlbany, School of Social Welfare.• Guest lecturer at Fulton Montgomery Community College on subjects of foster care, child welfare, and trauma responsive care.

• Counseled children, adults, and families through a trauma-focused lens aimed at raising awareness, building skills, and increasing sense of overall well-being. • Utilized a range of therapeutic techniques based on experiential relationship building, dialogue, communication, and behavioral change designed to improve the mental health of clients.

Clinical Director (7/09 – 8/10) • Provided staff support and clinical expertise to the children’s treatment team.• Oversaw Case Management documentation to track goals and progress. • Organized training for all staff and foster families and evaluated the training needs for the staff. • Prioritized and resolved problems and managed crises with staff, families and children. Regional Director (4/08 – 7/09) • Managed overall function of office and foster care program covering 36 Texas counties. • Supervised a staff of seven; hired, evaluated, trained, and terminated staff. • Enforced agency policies and ensured procedures were being followed. • Presided over Agency meetings to deliberate policies, procedures, and agency directives.

Perform professional social work to facilitate the movement of patients through the continuum of care while ensuring their biopsychosocial needs are met as appropriate for the age population served, as defined by the department’s scope of service.

Maternity Social Worker (1/2007 – 4/2008) Counsel adolescent and adult birth parents with unplanned pregnancies and their families. Provide services to a diverse high-risk population, providing advocacy and referral to support services and following up to ensure services are provided in a confidential and appropriate manner. Clinical liaison between maternity clients and hospital social services. Clinical management of services to women and children. Discuss legal ramifications of surrendering parental rights. Maintain familiarity with community resources. Make appropriate referrals to same, as well as work in collaboration with community resources in assisting clients. Act as an advocate for ethical adoption practices in the community.Adoption Social Worker (11/2004 – 1/2007) Provide supportive case management services to waiting adoptive couples. Educate waiting couples on ethical and accurate adoption practices that respect all triad members. Complete home studies to determine suitability of potential adoptive families. Prepare reports and legal documentation for presentation to the courts. Provide services and referrals to adult adoptees seeking birth parents. Facilitate group trainings. Increased community outreach and program development. Redesigned and maintained department website. NOTE: Task supervisor for all LSU School of Social Work MSW Student Interns

Facilitate life skills education and psychotherapy groups in a dual diagnosis (substance abuse and mental health) inpatient treatment setting. Address and assess emergent mental health needs (suicidal, aggressive, acting out, etc.) as arose. Completed chart audits to ensure Medicaid and HIPPA compliance.

Foster care case manager. Provide services to children, age birth to 18, in foster care and their families to assist them in achieving reunification and permanency. Complete written assessments and present testimony in court. Assess need areas in individuals and families and access services to meet identified needs. Work closely with local CAC to coordinate care as needed.

Supervised juvenile offenders placed under supervision by the court. Directed rehabilitative activities to prevent recidivism. Counseled youth and their families. Referred to community services for various need areas including, but not limited to, substance abuse, mental health, parenting, and education. Completed written social summaries and made recommendations to the court regarding rehabilitation.

Provided necessary and requested assistance to Program staff. Assisted with forms completion, volunteer recruitment, follow up and tracking, compilation of statistical data, research of potential community resources and referrals. Explored potential program collaborations in the community; edited and published the program newsletter.