Team Lead – Billing Specialist
• Performed daily quality control over an average of 1,500 to 2,000 client invoices.• Conducted reconciliations and researched and resolved discrepancies to ensure the complete and accurate upload of client invoices.• Monitored client account details for non-payments, delayed payments, and other errors and took appropriate action to resolve outstanding issues.• Supervised the production of 14 Billing Clerks and Specialists.• Generated daily assignment reports and prioritized and assigned tasks amongst the team.• Developed team through performance of hands-on training and continual education classes.• Evaluated team performance and presented positive accomplishments and improvement opportunities to Accounting Manager and Supervisor.