Providing overall HR direction and strategy for Centre Church. Building HR policies and processes from the ground up, developing people capability and a culture of empowerment across all levels of the organisation. Restructuring the leadership team, enabling efficiencies in ways of working, and providing clarity so all teams work in the same direction to achieve our vision.

HR Professional working closely with C and D level business leaders and line managers within DDaT (c275 staff) to develop people capability and influence and deliver effective people strategies. Providing expert advice and guidance on people issues, including effective resource management, employee relations / casework, recruitment & selection, and organisational change.

- Oversight of the Christian Police and Fire Network within Sussex Police and East Sussex Fire and Rescue Service- Leading a team to fulfill the mission of the network, namely: to encourage, support and empower Christians in living out their faith at work, to create a community of Christians within our services, share our faith with our colleagues and communities by introducing ways of supporting them- Running prayer and fellowship meetings and other events- Organising and running the joint emergency services carol service for the emergency services in Sussex - Liaising with churches, charities, organisations, services, and internal departments to identify how we can better serve our colleagues and communities. For example, liaising with Christians Against Poverty and internal departments to bring about a partnership between Sussex Police, Surrey Police and CAP to provide top quality debt help to our colleagues and the public we come into contact with.- Linking the churches and the emergency services to better serve our colleagues and communities- Liaising with other staff networks to aid collaboration and further equality, diversity and inclusion within the emergency services- Networking with Christian Police Association branches across the nation, attending conferences, representing Sussex Police and voting in committee decisions

Key responsibilities• Providing expert advice, guidance and coaching to line managers and project teams, enabling line managers to become self-sufficient in good people management practice, and advising project teams on good project management and stakeholder engagement to deliver the best possible outcome.• Researching, analysing, designing and delivering solutions in line with organisational need.• Managing projects, building effective working relationships with colleagues and stakeholders, engaging, influencing and negotiating to provide the best outcome for all.• Managing a variety of caseload including change programmes, policy improvement, grievances, disciplinaries, and other projects. • Working collaboratively across two forces to align and improve working practices. Key achievements• Chief inspector campaign – most informed• Successfully running the Chief Inspector promotions campaign across both Surrey and Sussex Police, receiving 60 applications from internal and external candidates for 15 roles. Keeping key stakeholders and candidates informed, improving the process and liaising with Chief Officers. I have had great feedback, being told that stakeholders felt that communications were excellent and they felt very well informed.

Key responsibilities• As the sole assistant, I oversaw and quality controlled a team of 6 administrators under our Team Leader, acting as the point of contact and decision maker when our Team Leader was unavailable. • Supervising multiple Police Constable and Police Community Support Officer recruitment campaigns, each of which would receive over 900 applications. This involved allocating work to the team, providing Chief Officers with high level updates, and supporting and coaching the team in answering candidate queries and administration of the process (including online tests, assessment centres, interviews, pre-appointment checks, allocation and hiring).• Strategic planning to ensure we would have enough Police Constables cleared through our Vetting, Occupational Health and Substance Misuse tests to fill our intakes, and liaising with these departments (as well as Training) for this.• Administering my own portfolio of hiring volunteers and administering training courses, liaising with the trainers.• Acting as the first point of contact for queries, especially from the team, and identifying when to escalate these to the Team Leader. Key achievements• Coaching administrators, teaching them about Continued Professional Development, and training them in recruitment processes• Improving the Volunteers recruitment process, making it more efficient by putting it on our online recruitment system, reducing the administrative burden on our team while empowering line managers to take more control and responsibility in recruiting their volunteers. I headed up a project team to do this, liaising with stakeholders in Surrey and Sussex Police to ensure all were happy with the new process.

•Providing a transactional administration service for HR covering a broad range of processes for roughly 5000 staff and officers (including recruitment, promotions and dismissals) and using and advising on a broad range of systems •Acting as a first point of contact to internal and external customers for a wide range of queries.•Communicating effectively and efficiently with team members and customers, managing service expectations, including providing realistic timescales. Listening and asking probing questions to discover the precise nature of queries, and diagnosing the appropriate action. Responding to said queries professionally whilst maintaining high levels of customer service.•Understanding, implementing and advising on Sussex Police policies and procedures, including understanding and applying the relevant legislation.•Identifying when and where queries need to be redirected or escalated, in order for the customer to get the best service available.•Ensuring all work is completed accurately, whether data entry or advising customers.•Working to deadlines and prioritising my work to ensure customers’ queries are resolved within our service-level agreement.•Using initiative to improve our processes and services, and taking a creative approach to problem solving.•Accessing and responding to requests to access confidential information whilst ensuring I adhere to the Data Protection Act 1998. Understanding, using and advising on our current and historic filing systems.•Training other team members in all of the above and checking their work.

• Head administrator for the team, creating documents on a new system (Google Drive) to assist in logging hours, liaising with others, and organising meetings and schedules.• Responsible for the financial administration of student work.• Planning and executing events for up to 110 people as part of a small team.• Being an effective part of a cohesive team, resolving conflicts and working together. • Acting as a representative of the organisation, initiating contact with new attenders.• Attending training courses, undertaking independent research, writing blogs, summaries and debates.• Providing practical and emotional support for students, being a leader and a mentor.• Being flexible by working in different environments (including an office), and working to suit students’ schedules.