Samantha Gil Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Partner with recruiters and hiring teams to schedule phone, video and onsite interviews across executive, engineering and business rolesAdvocate for candidates to ensure they have a positive, white glove interview experience at every stage of the hiring process.Arrange candidate travel, hotel accommodations, process reimbursements & troubleshoot issues as they ariseCollaborate with a variety of cross-functional partners to support Wayfairs aggressive hiring goals and quick timelinesIdentify opportunities to improve the Candidate Experience and scheduling processCoordinate External Executive Hiring Project, aiming to hire for 70+ senior-level roles in partnership with Talent AcquisitionCertified Interviewer

Boston, Massachusetts, United States

Uphold duties below as Convention Services CoordinatorDetail rooms only groups of all sizes, small citywide room blocks & small groups with food & beverageExecute large and small special events, including charitable events, industry events & others

Boston, Massachusetts, United States

Answer telephone and email messages and respond accordinglyArrange pick up reports and rooming listsFiling of all pertinent correspondence in a timely matterCreate correspondence pertaining to departmentAssist with office coverage, Banquet Event Order distribution, purchase orders, expense reports and any other matters pertaining to potential and upcoming eventsPrepare BEO's as per client needsGenerate Group ResumeGreet guests/clients/employees when necessaryAttend meetings/trainings as required by management

Boston

Supervised all responsibilities for Fairmont Gold team dedicated to company’s elite and VIP clienteleCaptured highest possible revenue streams, while successfully implementing daily Upsell programs in conjunction with multiple departmentsCollaborated with Food & Beverage, Housekeeping and other internal and external teams to execute daily goals and eventsSupervised and trained all Fairmont Gold Attendants, in addition to providing lateral support to Front OfficeProactively communicated with guests during pre-arrival process to arrange excursions, amenities and personalized touchesPromoted Fairmont brand loyalty to develop and add to lucrative client rosterDetailed maintenance of the physical Fairmont Gold product to keep above average standardsPreviewed all Fairmont Gold reservations ahead of arrival to ensure requests are met Handled guest concerns and reacted quickly in real time, tracking and initiating any necessary follow up for resolution Developed and maintained strong guest relationships to ensure Fairmont Gold loyalty Provided exceptional Concierge information to guests about local and area attractions

Boston

Assist in event planningWrite and edit press materialsDevelop social media contentCreate calendar listingsCompile press clipsAid food and beverage marketing and promotionsComplete regular market researchUpdate and manage databasesCorrespond to guestsHandle guest comment cards and gift certificatesSupport various administrative tasks

As an Admissions Ambassador:Conducted tours of the college with prospective students and familiesRepresented Emmanuel College, providing accurate information to promote the image of the collegeAssisted in Admissions events, such as Info Sessions, Open Houses, Accepted Student Visit Days, and Explore Emmanuel DayAs a Gold Key Admissions Ambassador (As of April 2014):Worked with a team of four other people to:Acted as a leader in the Ambassador programTrained newly-hired Admissions Ambassadors by conducting tour evaluations and acting as a mentorAssisted with the planning of Admissions training retreats and meetings, presenting on Admissions-related topics and executing bonding exercisesAssisted in the hiring process in both individual and group interviewsServed as the point-person at Admissions events such as Info Sessions, Open Houses, Accepted Student Visit Days, and Explore Emmanuel DayActively represented the Ambassador program at non-Admissions events, such as Mass of the Holy Spirit and Emmanuel College Dance MarathonManaged the Admissions Twitter account to increase interest of prospective studentsConducted specialty tours for guidance counselor groups, the President's Office, and othersAttended college fairs with Admissions Counselors as needed

Demonstrate customer service as a cashier working directly with peopleResponsible for handling large sums of moneyAssist customers with complaints or questionsCross-training in Bakery departmentTraining in Celebrating Foods, which provides samples of new products to market them

West Springfield, Ma

Exceed customer service while playing an integral role in the rental processCommunicate with insurance companies, bodyshops and dealerships to create a smooth rental processEnsure insurance, bodyshop and dealership accounts needs are being metWork to meet sales goals individually and as a branchEnsure files are being kept up-to-date through the rentalWork under deadlines in a fast-paced environment

Take responsibility of groups of children aged six to twelve for six weeks out of the summerFacilitate weekly field trips with childrenAttend weekly employee meetings to discuss upcoming eventsPlanned and assisted in group activities, many times having to be flexible and work under deadlines

Wilbraham, Ma

Assisted in event planning by making transportation arrangements for Kids Camp and creating new ideas for themed Skate NightsWrote press releases to promote upcoming events and promotions, such as the Kids Camp and their Roller Derby teamAssisted with mail outs for Business of the Week and Happy Tooth programs, as well as many mass mail outs for upcoming themed Skate NightsManaged media lists for ongoing promotions such as their Happy Tooth programDemonstrated customer service working on the floor and welcoming customers

West Springfield, Ma

Seasonal Employment, One SeasonConstructed and packaged medalsWorked to package orders on time to meet a deadlineHeld responsable for making good quality medals

Bachelor'S Degree, English Communication And Media Studies

Activities and Societies: Emmanuel College Admissions Ambassadors, Emmanuel College Dance Marathon, Business Club Minor in Management

Education record

Activities and Societies: Drama Club (Secretary 2011-2012), Key Club, Choir, National Honor Society, Art National Honor Society