More than 25 years succesful experiencie in commercial and business aviation, safety and security standards, ground handling,customer service,dispatch process, procedures support with recognized strengths in problem-solving,workload and planning, implementing proactive decision making thecniques to solve, avoid problems in the first place.ability to train,form,motivate, supervise airlines and bussines aviation operation staffstrong interpersonal and communication skills,high commitment to team work while contributing to an excellent and friendly atmosphere and quality service attitude to attend customers expectations and promote even more costumers.ability to identify deviations to aviation regulations, policies and procedures and mitigate negative effects and risk exposure in accordance with international aviation best practices, and reccomended practices, policies,procedures and local and international regulations.Acredited Auditor leader ISO 9000 14000 45000 22000