Qualifications:✓ Excels in pressured situations, achieves high standards under tight deadlines✓ Confident with written and verbal communication✓ Passionate for customer experience of both our internal customers and external customers✓ Enthusiastic to learn, team player✓ Effectively and efficiently manages time of self and others, willing to go above and beyond✓ Successfully able to make quick decisions and judgement callsSkills:✓ ADO ✓ Einstein Bot Developer ✓ Spanish Bot Translation ✓ Figma ✓ MURAL ✓ Quantum Metrics ✓ User Testing ✓ Behavior Coaching
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Lead Ai DesignerGeicoNorth Liberty, Ia, Us -
Lead Ai Ux/Ui DesignerGeico Aug 2024 - PresentChevy Chase, Md, Us -
Sr. Conversational DesignerGeico Aug 2021 - PresentChevy Chase, Md, UsVA focused content creation and curation. Focusing on copywriting a consistent persona throughout GEICO’s digital space -
Sr. Crm Designer & StrategistGeico Jan 2021 - Feb 2023Chevy Chase, Md, Us -
Senior Service Performance AnalystGeico May 2018 - Dec 2020Chevy Chase, Md, UsCorporate business analyst in charge of monitoring and data analysis for senior business decisions. -
Performance Monitoring SupervisorGeico Oct 2016 - May 2018Chevy Chase, Md, UsRegional performance supervisor in charge of results for Iowa: Quality, Surveys, Interaction. Also responsible for the monitoring quality of our supervisors and performance analysts. Held calibrations, tracked results, audited for evaluation accuracy. -
SupervisorGeico Aug 2012 - May 2018Chevy Chase, Md, Us -
Editorial InternFoundry Literary + Media May 2011 - Aug 2011Review and revise new manuscripts while working closely with senior agentsWrite detailed editorial notes on full manuscriptsCommunicate with authors via telephoneTrack and analyze book sales using Nielsen BookScanAssist in and perform various administrative tasks as needed
Samantha Gulick Education Details
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University Of IowaLiberal Arts And English Education; English Studies; Literary Theory And; Studies -
Riverland Community CollegeLiberal Arts -
Arizona State University
Frequently Asked Questions about Samantha Gulick
What company does Samantha Gulick work for?
Samantha Gulick works for Geico
What is Samantha Gulick's role at the current company?
Samantha Gulick's current role is Lead AI Designer.
What schools did Samantha Gulick attend?
Samantha Gulick attended University Of Iowa, Riverland Community College, Arizona State University.
Who are Samantha Gulick's colleagues?
Samantha Gulick's colleagues are Matthew Kozarsky, Malissa Schmalz, Greg Armstrong, Anthony Wesling, Patrice Armand, Kristine Sams, Shelley Prabhakaran.
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