Coach, guide and empower clients to take responsibility to make lifestyle changes resulting in healthy goals that lead to positive outcomes through telephonic, video, and one-on-one coaching sessionsUtilize root cause analysis to develop customized care plans for clients including goals and plan of action while supporting them to recognize health related problems and developing appropriate solutions to resolve hurdles Educate clients on disease prevention enabling them to achieve their optimal weight by adopting a simple, whole food approachIntroduce and teach clients the connection between their mind and body and how it affects their health Teach stress and anxiety reducing techniques through mindfulness, meditation, and essential oilsIdentify food sensitivities through past and current food and lifestyle patternsFollow established coaching and departmental protocols to ensure compliance with applicable local and national laws and regulations To learn more, visit my website at www.ahealthy-life.com

Managed and trained operations and underwriting team for Delta Dental's Small Business Advantage program Worked closely with carriers, brokers, and general agents to ensure optimal relationships and client satisfactionDesigned and launched a customer portal enabling self-administration of employee accountsConducted portal management including analysis, monitoring, troubleshooting, and quality assurance testing

Programmed loan documents in Visual Basic for a software development firmProficient in managing several projects at once, including programming customer specific forms while on call for high priority fixes and meeting tight deadlines

Responsible for the creation of insurance rating manuals, and maintenance of existing manuals in a C based structured programming language for a software development firmResponsibilities included analyzing, interpreting, coding, testing and debugging programs based on customer specifications

Underwrote and managed a $12 million block of self-funded (health insurance) business Responsible for marketing, managing, rate determination and negotiation, benefit design analysis, promoting and developing new programs, and maintaining relationships with third party administrators and brokers Increased premium volume by $2 million within a four-month period. Managed underwriting assistants and support staff